Ratings based on 361 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 23 Sep 2024
No frills....comfortable beds
by A verified traveler
Posted 14 Sep 2024
sehr laut die putzfrau morgens ist zu laut
Comment from Hotel Management
15 Sep 2024 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Sehr geehrte Majda, vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie aufgrund des Lärms erfahren haben. Wir werden sicherstellen, dass unser Reinigungspersonal in Zukunft leiser vorgeht.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
15 Sep 2024 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Dear Greg, Thank you for sharing your feedback. We appreciate your insights and hope to better serve you in the future. Warm regards
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
22 Aug 2024 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Dear Adeline, thank you for your positive rating. We are delighted to hear about your experience. Looking forward to welcoming you back soon.
by A verified traveler
Posted 25 Jul 2024
The staff was not accommodating or helpful
Comment from Hotel Management
22 Aug 2024 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Dear Scot, we are truly sorry to hear about your experience with our staff. Please be assured that we will address this matter internally. Your feedback is invaluable to us. Thank you for bringing this to our attention. Best regards
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
12 Nov 2023 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Vielen Dank für Ihre Bewertung.
by A verified traveler
Posted 2 Apr 2023
Great location in a great neighborhood. Clean property.
Comment from Hotel Management
15 May 2023 by Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Vielen Dank für Ihre Bewertung
by A verified traveler
EASY FOR BASE CAMP
Posted 2 Mar 2023 on HotelsWas nice and clean and comfy. room was big, only small problem was shower head holder was slightly broken, would slide down so had to keep holding shower head in place.
did ask for singles and was made up as a double, but easy to move apart and maid was happy to make it up as two singles.
Comment from Hotel Management
12 Nov 2023 by GM-Hotel Domicil Hamburg by Golden Tulip, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
