Ratings based on 115 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Old but comfortable
Comment from Hotel Management
18 Nov 2024 by Altona Hotel, Hotel Management
Thank you for your review, Raymond!
by A verified traveler
Posted 12 Aug 2024
Staff upon check in was a little short with us since we were early. I had called earlier in the week and was told this was ok and confirmed again the morning of but it wasn’t written anywhere i guess? Other than that it was good.
Comment from Hotel Management
14 Aug 2024 by Altona Hotel, Hotel Management
Thank you for your review Alex.
by A verified traveler
Small town motel. Basic accommodations.
Posted 13 Jul 2024 on HotelsArrived on July 1. Restaurant was closed.
Kitchen closed. Fortunately a Tim Horton coffee shop was only a block away. And provided us something to eat for supper. Left before the breakfast “included” in the hotel was available. We left at 7am. Breakfast started at 8am.
Room was clean.
If you only need a place to sleep, then this meets the mark.
The description of the hotel says there’s a casino. It did have VLT’s in the bar. ☺️
Comment from Hotel Management
15 Jul 2024 by Altona Hotel, Hotel Management
Hi Marilyn,Thank you for taking the time to write a review. We are very sorry our limited holiday hours affected your experience. We hope to see you again.
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
14 Aug 2024 by Altona Hotel, Hotel Management
Thank you for your review Gordon.
by A verified traveler
Posted 28 May 2024
Poorly maintained, limited amenities available in rooms.
Comment from Hotel Management
15 Jul 2024 by Altona Hotel, Hotel Management
Hi Jess, Thank you for taking the time to write a review. We are very concerned that you felt we were poorly maintained and would love to talk to you more about this so that we can improve. We hope that you will reach out to us personally and help us be better for the future.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
6 May 2024 by Altona Hotel, Hotel Management
Thank you for your review!
by A verified traveler from WINNIPEG
Posted 21 Apr 2024
We check in and was greater with the best customer service ever!!!!!
Comment from Hotel Management
21 Apr 2024 by Altona Hotel, Hotel Management
Thank you so much for your kind words, Holly!
by A verified traveler
Posted 17 Mar 2024
Clean rooms, a little dated but overall was good.
Comment from Hotel Management
18 Mar 2024 by Altona Hotel, Hotel Management
Thank you for your kind words, Steven!
by A verified traveler
Posted 12 Mar 2024
Stayed for skating competition and it was very easy to go back and forth. Fun pool for kids the chill in.
Comment from Hotel Management
18 Mar 2024 by Altona Hotel, Hotel Management
Thank you for staying with us Daylene!
by A verified traveler
Posted 3 Mar 2024
It was unique, the toilet didn't flush unless you lifted the lid and arm manually, fan in bathroom did not work. Exterior looked like a old worksheet. Holes in the couch, dirty curtains, oven didn't work. Staff was so nice!
Comment from Hotel Management
18 Mar 2024 by Altona Hotel, Hotel Management
Hi Dana,Sorry for the late reply, we looked into your complaints and while we can appreciate your review, we did not find holes in the couch and the oven in your room worked for us, we wish we could have helped you out during your stay!Thank you for taking the time to post your review, we would like to make things right for you! Please contact us directly if you decide to stay with us again, and we will take care of you!
