Ratings based on 133 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Bjorn from Stavanger

A pleasant hotel

Posted 4 Dec 2014 on Hotels
I enjoyed my stay here. The staff was very pleasant and helpful and the breakfast was good. The rooms were clean and the bathrooms were comfortable. I have only one thing to complain about and that is the location of the hotel. It is right next to the road and there is more noise from the traffic at night than one would expect. I had no problem falling asleep, but others in our company did. I recommend this hotel, but if you are a light sleeper I would suggest that you ask for a room away from the traffic.
5 out of 5
Recommended
for Everyone
by Luis O from Colombia

Luis O.

Posted 1 Jun 2012
Pros: Clean room
Cons: Poor info on internet
Location: Good enough...
Is really nice! if you´re looking for a good experience, nice people, lovely breakfast (incluiding the best orange juice in the world) and PERFECT price, this is your place! a taxi service costs less than US13 from main square to there (and there´s a good bus service for less US 1) and the stop is in front the hotel. Feels like grandma´s home... real cute. Lucas (Manager) and Junior (night frontman) are ready to make your stay as good as possible. Just compare prices and is a really good place. Enjoy
5 out of 5
by A verified traveler

Nice Place

Posted 25 Aug 2011
A nice comfortable place to stay, very friendly staff, and a great breakfast.
1 out of 5
by A verified traveler

PÉSSIMO

Posted 7 Aug 2024 on Hotels
NÃO RECOMENDO!
Comment from Hotel Management
10 Aug 2024 by Bárbara Meireles, Hotel Management
Olá ,Que pena que se sentiu desta maneira.Levamos os comentários de nossos hóspedes muito a sério, e queremos que você saiba que trabalhamos para resolver quaisquer problemas e melhorar ainda mais a qualidade de nossos serviços.Sua opinião é extremamente valiosa e nos ajuda a melhorar continuamente.Abraços de toda a equipe Velinn Rede de Hotéis e Pousadas.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 14 Jul 2024 on Hotels
离市中心太远.
5 out of 5
by A verified traveler

Posted 7 Jul 2024 on Hotels
Minha primeira visita à cidade, a estadia foi maravilhosa tudo perfeito desde o atendimento à recepção até último minuto. Só tenho agradecer por ter contribuido para que a experiência ao passeio ter sido um momento memorável e positivo. Super indico, vale a pena.
3 out of 5
by A verified traveler

Atualizações necessárias

Posted 29 Jun 2024 on Hotels
A pousada está precisando de uma atualização no enxoval e melhorar a limpeza. O Atendimento é bom.
Comment from Hotel Management
29 Jun 2024 by VELINN Pousada Chateau do Luar, Hotel Management
Olá, Claudinei! Agradecemos imensamente pelas sugestões que nos foram dadas, pois elas estão sendo cuidadosamente avaliadas para que possamos aprimorar nossos serviços em todos os aspectos.Esperamos recebe-los em breve para uma nova visita.Abraços de toda a equipe Velinn Rede de Hotéis e Pousadas.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024 on Hotels