Ratings based on 461 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Our stay at the resort was wonderful. The staff was exceptional and very lovely to us. There are several beaches within walking distance. The breakfast was plentiful with lots of choices. I would recommend this resort and we will definitely be returning for another trip.
Comment from Hotel Management
6 Sep 2024 by Guest Service Manager , Hotel Management
Dear Mrs. Edina,Thank for your preference in Pestana Viking and for your kind words.We are pleased to know that you enjoyed your vacations in our company.We are always at your disposal at hope to welcome you back.Best Regards,Pestana Viking
by A verified traveler
Posted 25 Jul 2024
The property was very dated and mediocre, at best. The amenities were 15 years old. There is no onsite parking and the beds were hard and uncomfortable.
Comment from Hotel Management
6 Sep 2024 by Guest Service Manager , Hotel Management
Dear Mr./Mrs. Da'Mon,Thank for your preference in Pestana Viking and for sharing your experience with us.We are sorry to hear that we couldn't met your expectations. We have shared you comments with our teams to make sure improvements are made.We are always at your disposal for anything that you may need.Best Regards,Pestana Viking
by A verified traveler
Posted 9 Jul 2024
Secluded beaches around hotel
Comment from Hotel Management
16 Jul 2024 by Guest Service Manager, Hotel Management
Dear Mr. Michael, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking.Best regards, The Team at Pestana Viking
by A verified traveler from Bogota
Posted 2 Jul 2024
Its old. Looks old. Smells cigarette in the rooms. Terrible ac. Very disappointing. Poor quality food. Terrible mattresses. Towels are old.
Comment from Hotel Management
4 Jul 2024 by Guest Service Manager, Hotel Management
Dear Mr. Alberto, Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We hope that, overall, you had a positive experience. We would like to thank you for staying at Pestana Viking and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards,Pestana Viking
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
4 Jul 2024 by Guest Service Manager, Hotel Management
Dear Mrs. Sophie, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking.Best regards, The Team at Pestana Viking
by A verified traveler
Decent Hotel
Posted 27 May 2024 on HotelsIt has a great breakfast. Nice access to a great beach or great pool to hang out at. The hotel could use a little updating but is clean and maintenance is good.
Comment from Hotel Management
30 May 2024 by Guest Service Manager, Hotel Management
Dear Mr. Harvey,Thank you for choosing Pestana Viking for your well-deserved vacations.It is our pleasure to have you as our guest.We hope to welcome you back in the future.Best Regards,Pestana Viking
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Guest Service Manager, Hotel Management
Dear Mr. Darryl,Thank you for choosing Pestana Viking for your well-deserved vacations. It is our absolute pleasure to have you as our guest and we are delighted to know that you had enjoyed your time with us.Best Regards,Pestana Viking
by A verified traveler
Posted 13 May 2024
This is a very good
Comment from Hotel Management
14 May 2024 by Guest Service Manager , Hotel Management
Dear Mr. Paul,Thank you for choosing Pestana Viking for your well-deserved vacations.We are very pleased that you enjoyed your stay with us. If there is anything that you may need we are always at your disposal.We hope to welcome you back in the future.Best Regards,Pestana Viking
by A verified traveler
Posted 2 May 2024
This is an older resort that has been well cared for and updated. It is only a few steps from a beautiful beach.
Be aware that you need to establish a line of credit with the front desk if you want to charge things to your room.
Comment from Hotel Management
4 May 2024 by Guest Service Manager , Hotel Management
Dear Mr. Bruce, On behalf of our entire team at Pestana Viking, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Viking.Best regards, The Team at Pestana Viking
by A verified traveler from East providence
Posted 8 Apr 2024
My husband and i absolutely loved our stay at Pestana Viking. Everyone in the resort was so nice, helpful and kind.
Absolutely breathtaking views! Redonda Cove right behind the resort and other beaches walking distance. Cannot recommend this enough.
Thank you guys so much! Can't wait to be back!
Comment from Hotel Management
8 Apr 2024 by Guest Service Manager , Hotel Management
Dear Mrs. Samira,Thank for choosing Pestana Viking for your well-deserved vacations. It is pleasure to have you as our guest.We appreciate your positive feedback and hope to welcome you back soon.Best Regards,Pestana Viking
