Ratings based on 959 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Hotel bom, ar condicionado não estava funcionando. Um pouco barulhento. Bem localizado.
Comment from Hotel Management
2 Oct 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Prezada Sra. Cassi. Muito obrigada pela avaliação, nossa missão é cuidar das pessoas. Aguardamos seu retorno em breve. Estamos à disposição.
by A verified traveler
Posted 27 Sep 2024
Everything’s wonderful
Comment from Hotel Management
2 Oct 2024 by Thaina Ribeiro - General Manager, Hotel Management
Thanks for the review :)
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
by A verified traveler from Pachuca
Posted 26 Jul 2024
Hotel with good service and clean. However, maintenance is poor, they do not have irons and tables, one day the shower was cold, not all treadmills were working, etc.
Comment from Hotel Management
29 Jul 2024 by Thaina Ribeiro - General Manager, Hotel Management
It was a pleasure to welcome you to our hotel. Thank you very much for your review, our mission is to take care of people. We look forward to welcoming you back soon.
by A verified traveler
Posted 13 Jul 2024
Everything is good
Comment from Hotel Management
29 Jul 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
by A verified traveler
Posted 4 Jul 2024
I had a fantastic stay at the Blue Tree Premium Alphaville. The staff was incredibly kind and attentive, making me feel welcome from the moment I arrived. My room was spacious, clean, and well-equipped with everything I needed. The room service was prompt and excellent, ensuring I had a comfortable and enjoyable experience. Highly recommend this hotel for its exceptional service and comfortable accommodations!
Comment from Hotel Management
4 Jul 2024 by Beatriz S Varella, Hotel Management
Dear Mr Paulo,Thank you for your comments about your your stay in our hotel.We are happy that your experience was good and we hope to see you soon.Kind regards.Beatriz S VarellaGeneral Manager
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
by A verified traveler from cameron
Posted 23 Jun 2024
Comment from Hotel Management
29 Jul 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
by A verified traveler from Viera
Posted 18 Jun 2024
Comment from Hotel Management
29 Jul 2024 by Thaina Ribeiro - Gerente Geral, Hotel Management
Obrigada pela avaliação :)
