Ratings based on 979 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Old hotel with lot of issues related to cleaning. Room carpet was full of stains and lot of dust in general. Had to asked to clean the room after the first night.
Safety is a concern. We arrived at 1:00 am on Saturday, and had access to the hotel and every office and area, looking for the host, which showed up 20 minutes later claiming that he was in the bathroom. In the meantime, another customer was looking for him, claiming that someone just tried to open his bedroom door, while the host was in the bathroom. I pointed to the safety issue, and the host said that he needs to take care of himself. I think, a better protocol of safety should be in place. The same way I had access to all the offices and camera room, anyone with other interests, could do the same.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 14 Nov 2024
Nice, well maintained. Easy access to dining and shopping
Comment from Hotel Management
15 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback. We hope to see you again.
by A verified traveler
Posted 10 Nov 2024
The staff was great but apparently there was some type of flood in the room and hall way I was unable to sleep because of the mildew mold caused breathing and allergies hot water barely got warm
Comment from Hotel Management
11 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jovan Daniels, Hotel Management
Thank you
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 4 Nov 2024
Room 101 right next to the lobby needs some attention. Carpet needs replacement or at least a good cleaning. Card keys were consistently failing to open door. There is a makeshift electrical outlet with usb charging on desk/table because GFCI outlet for coffe pot doesn't work and the night stand
Comment from Hotel Management
4 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for your feedback. I apologize for the outlet not working. I assure you the USB plug/outlet on the desk is not makeshift. That specific model is a requirement for all our desk tops. Thank you for staying with us.
by A verified traveler
Posted 3 Nov 2024
Affordable and clean
Comment from Hotel Management
4 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for staying with us.
by A verified traveler from olathe
Posted 1 Nov 2024
Run-down, but staff did their best to be pleasant.
Comment from Hotel Management
4 Nov 2024 by Jovan Daniels, Hotel Management
Thank you for staying with us.
