Ratings based on 359 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
The location is close to our vacation destination. Clean properly and helpful staff.
Comment from Hotel Management
27 Dec 2024 by HIE Alpena Management, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites of Alpena. We are glad to hear that you enjoyed your recent stay over the holidays. We hope that you stay with us again the next time you are visiting beautiful Alpena Michigan.
by A verified traveler
Posted 16 Dec 2024
Clean,quiet,comfortable room. Friendly and helpful staff..
Comment from Hotel Management
17 Dec 2024 by HIE Alpena Management, Hotel Management
We are so glad to hear that you enjoyed your recent stay with us at the Holiday Inn Express & Suites of Alpena. We look forward to you visiting us again soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by HIE Alpena Management, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites of Alpena on your recent stay. We look forward to you visiting us again soon.
by A verified traveler from Greenbush
Posted 8 Dec 2024
The property is ok. But it's not the most well kept. Almost all the chairs in the lobby/breakfast area have stains all over them. The chair in my room had a very questionable stain
The staff is ok...all be it they would rather talk to each other than take care of guests. 3 of us checking in at the same time atopd there for almost 10 minutes before anyone even showed up to the front counter.
Comment from Hotel Management
9 Dec 2024 by HIE Alpena Management, Hotel Management
Thank you for your comments. We certainly want all of our guests to have the best stay. Our staff tries to take care of our guests as if they were family, I am sorry for your frustration at check in and will make sure to share with our staff. We look forward to you visiting us again soon.
by A verified traveler from Traverse city
Posted 29 Nov 2024
When I walked in, the front desk staff was very welcoming!
The hotel was super clean, and so was our room. And the bed was super comfortable!
The complimentary breakfast was so good, and the variety was incredible.
My overall stay was amazing. I’ll definitely be staying here again and recommending this hotel to my friends and family!
Thank you for a great stay 👍
Comment from Hotel Management
1 Dec 2024 by HIE Alpena Management, Hotel Management
So happy to hear you enjoyed your recent stay at the Holiday Inn Express & Suites of Alpena. Our staff takes pride in taking care of our guests. We look forward to see you on your next visit to Alpena.
by A verified traveler
Posted 29 Nov 2024
Very clean rooms, good breakfast options, and very friendly staff.
Comment from Hotel Management
1 Dec 2024 by HIE Alpena Management, Hotel Management
We are so happy that you stayed with us on your recent visit to Alpena and look forward to you visiting us again soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
25 Nov 2024 by HIE Alpena Management, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites of Alpena! We look forward to you visiting us again soon.
by A verified traveler from Brimfield
Posted 5 Nov 2024
Loved how it was right on the river walk and convenient to everything we needed to be near. Very friendly staff and very accommodating to our needs.
Comment from Hotel Management
6 Nov 2024 by HIE Alpena Management, Hotel Management
We are thrilled you enjoyed your recent stay with us in downtown Alpena!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Nov 2024 by HIE Alpena Management, Hotel Management
We appreciate you choosing us and look forward to you visiting us again.
by A verified traveler
Posted 24 Aug 2024 on Travelocity
Overall perfect
