Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Manistique
Posted 2 Jan 2025
Pool and hot tub were clean and warm. Kids loved it. I loved watching them play. Our room was very close to the pool and still very quiet. Breakfast was good. Standard continental food.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Nice
by A verified traveler from Ferndale
Posted 30 Dec 2024
Room is decent, slightly outdated but does the job. Extremely cheap coffee maker and microwave. It does have a stove. Breakfast is terrible, as cheap as it can be an unappealing.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Penny, Hotel Management
Good Morning Benjamin, Our team would like to apologize that your stay was not satisfactory. We will continually strive to make sure each guest has a comfortable stay. Take Care
by A verified traveler from Linden
Posted 20 Dec 2024
Very clean and comfortable! The desk lady was super friendly and helpful!! Definitely would recommend!
Comment from Hotel Management
20 Dec 2024 by Penny, Hotel Management
Veronica, our team is so grateful this wonderful review. We are glad you enjoyed your stay. We hope to see you in future travels. Take Care
by A verified traveler
Posted 15 Dec 2024
Was not happy that upon arriving the pool/hot tub/sauna was closed for maintenance. This should have been flagged when reserving our room so we could make a choice then. We booked purely for the pool for our kids
Comment from Hotel Management
16 Dec 2024 by Penny, Hotel Management
We do recommend calling ahead of time to make sure the pool area is available. There is time when hotels have to shut down the area to do maintenance
by A verified traveler
Posted 23 Nov 2024
A quiet, comfortable place to stay, convenient to Alpena.
Comment from Hotel Management
25 Nov 2024 by Penny, Hotel Management
We are thankful that your stay was comfortable and convenient. We hope to see you again in your future travels
by A verified traveler
Posted 17 Nov 2024
The property was located in a convenient area ,room was clean , plenty of towels ,could have left a few more coffees . Staff was helpful and pleasant.
Comment from Hotel Management
18 Nov 2024 by Penny, Hotel Management
Thank you, Lorena. We do have extra coffee packets at the front desk. You are always welcome to come and ask for a few more.
by A verified traveler
Posted 16 Nov 2024
Comfy bed
Comment from Hotel Management
18 Nov 2024 by Penny, Hotel Management
We have many guests actually ask where they could the beds. Thank you Serta
