Ratings based on 131 Verified Reviews
4.4 Room cleanliness
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Shields
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Newton Hall, Hotel Management
Debbie, Thank you for the four stars. We do hope you will be able to join us very soon.
by A verified traveler
Posted 25 Oct 2024
Our stay exceeded all expectations and we absolutely loved it! Our room was modern, clean and well equipped with more amenities than we were expecting which is always lovely including little touches like extra refreshments on top of the expected tea and coffee and a smart tv with access to all usual steaming services. We loved the hot tub (which is serviced by staff daily) and the chiminea with firewood which made for the perfect evenings in such a quiet and tranquil setting. We ate breakfast both mornings in the main hall which was exceptional, such large portions and high quality ingredients. All the staff were so lovely and attentive we could not recommend more!
We staying a detached double garden room which felt so private and special and we wouldn't hesitate to book again!
Comment from Hotel Management
29 Oct 2024 by Newton Hall, Hotel Management
Dear Emily, What a lovely review to read, thank you. We are delighted to know that you had such a fantastic time.We hope you will be able to return very soon.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Newton Hall, Hotel Management
Dear Zoe,Thank you for your wonderful review. We hope to see you again soon.
by A verified traveler
Posted 21 Oct 2024
I would absolutely come back to Newton Hall and stay in the Deluxe Garden Room with hot tub/soaking tub in the garden. It was nice and quiet and really private. There aren't enough breakfast slots for the number of rooms to have a full breakfast at the Joiners Arms which is a little disappointing, we arrived the same time as two other couples and when it was our turn to book the only slot left was 8am and we wanted a lie in so had to get the one delivered to the room. However, we were more than happy with the hot sausage and bacon roll, we also received juice, yoghurt, nakd bars, and 2 pastries per person - a significant amount of food! The fish and chips are good from the Joiners arms but £20 for fish and chips is outrageous, the smallest pot of curry sauce was an additional £3. There is no other choice in the area. A lovely spot to explore the beaches, the two pubs in Newton are very sweet and a great place for a drink after a big walk. Will be back!
Comment from Hotel Management
22 Oct 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for your feedback, we take on board all comments to help us improve our offering and most importantly our guest satisfaction. We thank you for your time in sending your review and if we can assist in any way, please let us know.
by A verified traveler
Posted 20 Oct 2024
Relaxing stay for the pup and us. Loved our break in the countryside. The Garden rooms were very helpful, great communication and a lovely place to stay.
Comment from Hotel Management
22 Oct 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.
by A verified traveler
Posted 8 Oct 2024
It is a beautiful property and all the little things make it remarkable
Comment from Hotel Management
11 Oct 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.
by A verified traveler
Posted 7 Oct 2024
We booked 2 nights in a ‘cosy’ garden room and were a little worried given quite a few recent reviews and pictures about damp, mould and wet wood in bathrooms.
Fortunately our room was absolutely perfect (12) and we found the staff incredibly friendly and helpful.
A boiler breakdown left us with no warm water after our 1st night. Staff response was super fast, full breakfast was delivered to our room (as we couldn’t get a shower before walking down to the pub for breakfast) and immediate plans for a room switch put into place. We were moved into a beautiful deluxe suite in the main Hall and following an afternoon walk returned to find an ice bucket and prosecco, kindly left by the lovely lady on reception.
Breakfasts are superb, beds and bedding some of the comfiest we’ve ever slept in and every member of staff went above and beyond to make sure we were happy with the new room after the unfortunate boiler breakdown. Beautiful hotel in a gorgeous location…huge thank you from us both for the attentive and exemplary levels of customer service we received.
Comment from Hotel Management
8 Oct 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.
by A verified traveler
Posted 18 Sep 2024
Close proximity of neighbours is not apparent on website. We had very rowdy neighbours on our last night. They were shouting, moving furniture and slamming doors between 12.30 and 2.30 at night
Comment from Hotel Management
23 Sep 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for taking your time to leave us your feedback, we are so sorry to hear your stay was not of the normally high standards we pride ourselves for. If you could please reach out to me on jackieboustead@apartment-group.com so I can investigate the comments made as we never want our guests to leave unhappy.
by A verified traveler
Posted 18 Sep 2024
Check in reception area difficult to find. Parking area difficult to find. No available seating for breakfast so had to have a bag of food delivered to your door at their appointed time (8-845). Walkways to your room were made with very loose stones so almost impossible to manoeuvre your luggage-not senior friendly. Only 1 restaurant available to eat at and when the 4 of us went for supper we could not eat inside! Had to eat out on picnic tables and it was cold out! The multiple empty tables inside were being held for reservations! Having fire pits at each unit is a great idea until it is hot in your room and you can’t open your door as the smell of smoke from the neighbours fire pit comes right in
Comment from Hotel Management
23 Sep 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for taking your time to leave us your feedback, we are so sorry to hear your stay was not of the normally high standards we pride ourselves for. If you could please reach out to me on jackieboustead@apartment-group.com so I can investigate the comments made as we never want our guests to leave unhappy.
by A verified traveler
Posted 27 Aug 2024
Overall good. Cleaning in room could be improved, finishing touches just not there. Hot tub lid in poorer condition than expected for 5 stars
Comment from Hotel Management
28 Aug 2024 by The Newton hall accommodation team, Hotel Management
Thank you so much for your feedback, we take on board all comments to help us improve our offering and most importantly our guest satisfaction. We thank you for your time in sending your review and if we can assist in any way, please let us know.
