Ratings based on 105 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great location with excellent food options. Staff friendly and accommodating.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Oct 2024
The property is certainly quirky, and not quite what we expected, but not in a bad way, just different. Food was excellent, and the portions are ginormous. staff are all lovely, and wonderful to talk to. Absolutely love the local accent, could listen for hours. No complaints at all.
5 out of 5
by A verified traveler

Historic, comfortable pub with great food

Posted 10 Aug 2024 on Hotels
Spacious, comfortable room and a big bathroom. Well equipped, even a big armchair (Clayport room). WiFi strong. Great food and imaginative menu in the pub below. Friendly staff. All round excelent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Lovely and comfortable

Posted 25 Jul 2024 on Hotels
Stayed here for 1 night to break up a journey. We didnt arrive until late and the staff were very busy with the dinner service but were kind and helpful. Showed us to our room. Breakfast in the morning was delicious, you had to preorder the night before but lots of choice. Staff very friendly and helpful. We stayed in the bondgate room, very nicely decorated and comfortable. Only downside I would say that it was very hot and there was no blanket available as an alternative to a full winter quilt.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2024
5 out of 5
by A verified traveler

Posted 20 May 2024
Great place to stay. Food excellent. Staff friendly and approachable.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Everything was excellent, the hotel, the room, the food and the staff Will return
2 out of 5
by A verified traveler

Posted 19 Apr 2024
Our room was gorgeous- but the staff in every area were less than hospitable to the point my husband and I came to the conclusion that their attitudes must come from the top (management). It’s tricky to get to, the stairs and steep to the accommodations (expected for such an old structure), the breakfast was good- service wasn’t. It’s a balanced review I believe- would I stay here again? Probably.
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