Ratings based on 139 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Very close to the castle and town centre but very quiet too. Lovely and welcoming, good breakfast. The shower didn't work very well.
Comment from Hotel Management
24 Oct 2024 by Tracey , Hotel Management
Thank you for your review. I am pleased you enjoyed your stay but wonder why you didn’t ask us to check the shower? It is unfair to mention in a review when you didn’t let us know so that we could have fixed the problem.Best wishesTracey
by A verified traveler
Lovely Host and Room
Posted 20 Oct 2024 on HotelsThe host is very kind and brings a breakfast tray to order at an agreed time. The building is old and quirky with wonky floors, stairs etc, but decorated nicely and perfectly clean and functional. Good hot water pressure in the shower, even on the top floor. Parking was no problem while we were there, with the permit provided, but note the nearest parking bays are a short 2 minute walk away from the rooms, spaces are not specifically allocated and the public can park there (with restrictions).
We enjoyed our stay and would be happy to stay there again on our next visit.
Comment from Hotel Management
20 Oct 2024 by Tracey , Hotel Management
Thank you so much for your excellent review! I am pleased you enjoyed your stay and would love to welcome you back. Best wishesTracey
by A verified traveler
Great location parking with permit nearby
Posted 24 Sep 2024 on HotelsThis property is in a great location and the proprietor allows use of her parking permit so it is possible to park close to the premises.Our continental breakfast was delivered to our room at 9am each day and was lovely.The room was a bit tired but this didn't affect our experience.This accommodation might not suit people with limited mobility as it is accessed by a steep narrow staircase,the property is georgian, we were OK with it but could be an issue
Comment from Hotel Management
24 Sep 2024 by Tracey , Hotel Management
Thank you for your review. I am pleased that you liked the location and the breakfast but could you explain what you mean by the room being a little “tired”?RegardsTracey
by A verified traveler
Posted 13 Sep 2024
Quaint and convenient for castle and town.
Comment from Hotel Management
13 Sep 2024 by Tracey , Hotel Management
Thank you so much for your excellent review! I am so pleased you enjoyed your stay
by A verified traveler
Posted 8 Sep 2024
Close to the castle and town. Staff very helpful
by A verified traveler
Posted 28 Aug 2024
Great location directly opposite the castle entrance at Alnwick with parking included.
Great host with lots of useful tips on places to visit and where to eat.
Great continental breakfast to set you up for the day ahead.
Comment from Hotel Management
28 Aug 2024 by Tracey , Hotel Management
Thank you so much for your excellent review! I am so pleased that you enjoyed your stay with us. Best wishes Tracey
by A verified traveler
Posted 27 Jul 2024
Very happy with my stay here, perfectly located right next to Alnwick Castle. Would highly recommend.
Comment from Hotel Management
27 Jul 2024 by Tracey, Hotel Management
Thank you so much for your positive review. I am pleased you enjoyed your stay Best wishesTracey
by A verified traveler from Salisbury
Posted 2 Jul 2024
This is an amazing place with as it says views of Alnwick Castle just across the road. This 18th century property is delightful and Tracy who could not of been more helpful provides breakfast in the room, including fruit and joghurt, cereals, pastries toast with fruit juice and coffee /tea. Highly recommended if you staying in Alnwick!!!
Comment from Hotel Management
2 Jul 2024 by Tracey , Hotel Management
Thank you so much for your excellent review! I really appreciate it. So glad you have enjoyed your stay and would love to welcome you back some time.Best wishesTracey
by A verified traveler
Posted 20 Jun 2024
Tracey our hostess was extremely friendly and helpful and made our stay very comfortable. Would definitely recommend
Comment from Hotel Management
20 Jun 2024 by Tracey , Hotel Management
Thank you so much for your kind words! I am pleased you enjoyed your stay and would love to welcome you back.Best wishesTracey
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Tracey , Hotel Management
Thank you so much for giving us full marks! So glad you enjoyed your stay with us!! Best wishesTracey xx
