Ratings based on 123 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Oct 2024
Good overall view of hotel and would stay again. Only real criticism would be the bar as poor selection of drinks available
Comment from Hotel Management
7 Oct 2024 by Paul, Hotel Management
Dear Paul,Thank you very much for sharing your experience with us. We will take your comment into account. We will be delighted that you had a pleasant stay and we will be delighted to welcome you again. Our best regards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2022 on Orbitz
5 out of 5
by Lorette from Turre, Spain

Great hotel, great staff

Posted 17 May 2016 on Hotels
We really enjoyed our stay, we chose the hotel as it is close to El Rocio and we wanted to go to the Pilgrimage. The hotel is beautifully decorated, the staff were friendly and efficient and it is situated on the edge of town making it easy to access from the main road in. We would have liked to have had coffee in the restaurant after our evening meal rather than having to go to the bar. Would recommend to anyone
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Bit dated

Posted 27 Apr 2016
Pros: Customer service was excellent. Reception, restaurant and housekeeping staff were all very helpful and pleasant. Half board supplement was good value.
Cons: The rooms were dated and in need of refurbishment.
Location: Location was perfect for the Donana National park tours.
Got a good deal. Rooms not really 4* standard. Customer service was very good. Staff were very pleasant and helpful. Best thing was that it had rooms big enough for 2 adults and 2 teenage kids (without them having to sleep on the same bed). Upgraded to half board as the supplement was very reasonably priced.
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Muy bonito, camas muy comodas
Comment from Hotel Management
25 Nov 2024 by JUAN, Hotel Management
Estimado JUAN,Muchas gracias por elegirnos y valorar tan bien nuestros detalles de confort. Nos encantaría que volviera a nuestro hotel para cumplir con todas sus expectativas. Un cordial saludo.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Fuimos en pareja, desayuno muy bien calidad precio, fuimos en noviembre y disfrutamos de muchisima tranquilidad. El personal muy agradable.
Comment from Hotel Management
21 Nov 2024 by soledad, Hotel Management
Estimada soledad, Muchas gracias por su reseña. Nos complace saber que su experiencia en nuestro hotel ha sido memorable y agradecemos su comentario sobre nuestro personal. Deseamos que vuelva a visitarnos para cumplir con todas sus expectativas. Le esperamos para volver a disfrutar de nuestros servicios. Un cordial saludo.
4 out of 5
by A verified traveler

Posted 27 Sep 2024
Eduficio muy bonito. Pocas instalaciones. Solo piscina y cafeteria.
Comment from Hotel Management
30 Sep 2024 by Rafael, Hotel Management
Estimado Rafael, Gracias por compartir su comentario. Nos alegra saber que, a pesar del detalle que nos indica y que tomamos nota, pudo disfrutar de una estancia como se merece. Deseamos que vuelva a confiar en nosotros en su próxima estancia para ofrecerle el mejor servicio. Un cordial saludo
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels