Ratings based on 338 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
The staff was fabulous! Per my previous request, a shower chair was put into our shower. When checking in, we were offered an accessible room if necessary, and were asked to please let them know if there was anything else we needed. They were always friendly and willing to help.
Comment from Hotel Management
25 Dec 2024 by Ilana Frontdesk Agent, Hotel Management
Dear Michele, Thank you for your amazing review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Ilana Bom Frontdesk Agent
by A verified traveler
Posted 31 Oct 2024
Comfortable beds, soundproof rooms, helpful staff.
Iron, ironing board and hairdryers all in the room, plus stylish wall hooks for your coats, as well as a generous full length mirror and a pouffe you can sit on and do your makeup.
Comment from Hotel Management
4 Nov 2024 by Ilana Frontdesk Agent, Hotel Management
Thank you for your amazing review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely, Ilana Bom Frontdesk Agent
by A verified traveler
Posted 12 Oct 2024
My stay at the Holiday Inn was amazing. Contrary to other people’s comments about refugees and all, i think it was amazing to see these amazing people. I have never seen any issue. Holiday Inn was amazing and will come back again. The staff were helpful,
Comment from Hotel Management
13 Oct 2024 by Yesim, Hotel Management
Dear Khadeja,Thank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Yesim S.FO SupervisorHoliday Inn Express, Almere
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Ilana Frontdesk Agent, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ilana Bom Frontdesk Agent
by A verified traveler
Posted 6 Oct 2024
Review:-
Full of refugees, paid for by the government.
The teen boys gather daily Outside the hotel from morning till night being loud and intimidating for ladies.
People drinking coffee in the lobby in their pajamas and slippers.
Due to the fact that the majority of residents are refugees, the hotel staff has been reduced to the bare minimum. E.g. The Check In/Check Out, Bar, Coffee Shop, Customer Services is only one counter on theBar!
No Restaurant.
Housekeeping is the minimum. If we don’t leave the room early, the room is not cleaned.
No cupboard in the room.
Clothes hanging space is for 5 pieces of clothes for a ‘double room’.
The towels are very small and worn out.
The hotel entrance is not on any road. So you have to carry the luggage from the nearby parking lot to the hotel entrance (about 80 meters). This is not practical for the old or people with medical conditions
Comment from Hotel Management
13 Oct 2024 by Yesim S., Hotel Management
Dear Meshari,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Yesim S.Holiday Inn Express, Almere
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Ilana Frontdesk Agent, Hotel Management
"Thank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Ilana BomFrontdesk Agent
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Dayanne FK, Hotel Management
Dear guest, thank you for sharing your experience with us. We are please that we could be a part of travel journey!
by A verified traveler
Posted 21 Aug 2024
Good
Comment from Hotel Management
22 Aug 2024 by FO Supervisor, Hotel Management
Mrs RidaThank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Dayanne FK
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by FO Supervisor, Hotel Management
Mr MartinThank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Dayanne FK
by A verified traveler
Posted 21 Aug 2024
The overall experience was fantastic
Comment from Hotel Management
22 Aug 2024 by FO Supervisor, Hotel Management
Mr JeanThank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Dayanne FK
