Almaty Intl. Airport Hotels in Almaty, Kazakhstan

"Nice"

"I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT. However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the driver returned to the hotel and refunded 30,000 KZT directly to reception. Adil’s professionalism, initiative, and dedication to guest service were outstanding, and he should be sincerely congratulated for his efforts. This experience truly restored my faith in customer care."

"Very convenient hotel close to the airport, perfect for layovers. The room was clean, comfortable and good amenities. Staff at the reception were helpful and pleasant. The hotel has a dining hall where I had a very good and juicy ribeye. Not sure about the area around, but overall highly recommended for those in transit"

"Close to where the action is! Plenty of shopping and restaurants. "

"Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m."

"Very friendly staff, great room, fantastic breakfast."

"Great location , great view from the room , great renovation "

"Great hotel and close to all the main city spots"