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The Dostyk Hotel

5.0 star property

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Photo gallery for The Dostyk Hotel

Lobby
Indoor pool
Bar (on property)
Lounge
Front of property - evening/night
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Private bathroom
Bidet
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Private bathroom
Bidet
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LED TV
Premium bedding
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • Almaty Opera House - 9 min walk - 0.8 km
  • National Museum of Kazakhstan - 16 min walk - 1.3 km
  • Zenkov Cathedral - 17 min walk - 1.5 km
  • Panfilov Park - 3 min drive - 2.3 km
  • Almaty Tower - 5 min drive - 3.5 km

Getting around

  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Almaty (ALA-Almaty Intl.) - 29 min drive

Restaurants

  • ‪Vanilla - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Cafeteria - ‬6 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

The Dostyk Hotel

Luxury hotel near Almaty Opera House
Located close to National Museum of Kazakhstan and Zenkov Cathedral, The Dostyk Hotel provides an airport shuttle, a poolside bar, and a terrace. Indulge in a body wrap, a facial, and a body scrub at the onsite spa. The on-site local cuisine restaurant, Orange, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • 1 meeting room, luggage storage, and a gift shop
Room features
All 72 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bidets, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 30 2025 to June 7 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5600.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 3500 per person
  • Airport shuttle fee: KZT 4480 per room (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 941140000398

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Does The Dostyk Hotel have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from May 30 2025 to June 7 2025 (completion date subject to change).

Is The Dostyk Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Dostyk Hotel?

Self parking is free at this property.

What time is check-in at The Dostyk Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Dostyk Hotel?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does The Dostyk Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 4480 per room applies.

Where is The Dostyk Hotel located?

Located in Medeu District, this luxury hotel is within 1 mi (2 km) of Almaty Opera House, National Museum of Kazakhstan, and Zenkov Cathedral. Almaty Central Stadium and Almaty Zoo are also within 3 mi (5 km). Almaly is 14 minutes by foot.

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The Dostyk Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 124 reviews
Rating 8 - Good. 44 out of 124 reviews
Rating 6 - Okay. 6 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 0 out of 124 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Stayed 1 night in May 2025

10/10 Excellent

Chikako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of everything

8/10 Good

Veysel Nebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guzel Hotel

Guzel ve keyifli
Stayed 5 nights in Aug 2024

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024

4/10 Poor

Rene

Liked: Cleanliness, amenities
This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trinidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023

10/10 Excellent

Sangyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hoteliers are friendly and the rooms are kept clean. Next time I visit Almaty again, I will definitely stay at this hotel again. The only regret is that I left my baggage at the hotel, but there was no separate storage room, so I kept it next to the front desk. Like other hotels, it would be nice to store luggage in the storage room and give luggage tags to customers to manage them safely. But you don't have to worry about losing your luggage or not.
Stayed 2 nights in Jul 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Shadman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Ok

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023

10/10 Excellent

Blake

Stayed 11 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Till

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel mit europäischem Standard. Zimmer war sauber und ausreichend groß, Klima hat gut gekühlt aber ließ sich nicht komplett ausschalten. Im Flur im 4. Stock leider sehr laute Klima ohne Wirkung und unangenehmer Geruch. Frühstück war ausreichend, Brot und Kaffee leider Nix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placé, bien équipé, spa sympa

Bien placé, bien équipé, spa sympa
Stayed 1 night in Aug 2024

10/10 Excellent

Yuliya

Stayed 3 nights in Jul 2024

8/10 Good

Jaekyung

Liked: Cleanliness, staff & service
호텔은 오래되어 낡았으나 청결하게 관리되어 있음. 하지만 에어컨이 약히고 작동시 소음이 심한 편임. 예민한 사람은 취침에 방해될 정도임. 아침 조식은 좋았지만 매일 똑 같은 메뉴라 오래 머물 경우 문제가 됨.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhanat

Stayed 8 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Marek

Stayed 1 night in Apr 2024