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Soluxe Hotel Almaty

4.0 star property
Elevate your stay with upscale comfort and convenience where local flavors meet international charm.

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Photo gallery for Soluxe Hotel Almaty

Lobby
Terrace/patio
Staircase
Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Soluxe Hotel Almaty offers an upscale retreat in the heart of Medeu District. Start your day with a delicious breakfast buffet, then unwind on the serene garden or enjoy al fresco dining at Han restaurant. With free in-room WiFi, dry cleaning services, and a helpful bar staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Parking included
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, City View

Premium bedding, down comforters, minibar, in-room safe

Suite, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Courtyard View

Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, Courtyard View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenue N.Nazarbayev 110/60, Almaty, Almaty, 050000

What's nearby

  • Zenkov Cathedral - 3 min walk
  • Almaty Opera House - 8 min walk
  • Panfilov Park - 11 min walk
  • MEGA Park - 3 min drive
  • Dostyk Plaza - 3 min drive

Getting around

  • Almaly - 7 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • ‪Цугцванг - ‬1 min walk
  • ‪Огонёк - ‬5 min walk
  • ‪Harat's Pub - ‬6 min walk
  • ‪Craft Kitchen & Bar - ‬6 min walk
  • ‪Мастер Донер - ‬1 min walk

About this property

Soluxe Hotel Almaty

Upscale hotel located in Medeu District
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Soluxe Hotel Almaty. The on-site restaurant, Han, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and free newspapers
  • Concierge services, coffee/tea in the lobby, and an elevator
Room features
All 102 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Han

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,414 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 15000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4500.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty

Frequently asked questions

Is Soluxe Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soluxe Hotel Almaty?

Self parking is free at this property.

What time is check-in at Soluxe Hotel Almaty?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Soluxe Hotel Almaty?

Check-out is at noon.

Does Soluxe Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4500.00 per person applies.

Where is Soluxe Hotel Almaty located?

Located in Medeu District, this hotel is within a 10-minute walk of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, and Almaty Opera House. Nedelka Park and Almaty Cathedral are also within 15 minutes. Almaly is 7 minutes by foot.

Soluxe Hotel Almaty Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Room comfort
Good 3 star hotel.
A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel i Almaty
Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Stayed 4 nights in Aug 2019

8/10 Good

Aitor

Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Stayed 1 night in Jul 2019

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019