Ratings based on 7 Verified Reviews
4.9 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stockholm
Everything was great - except the lack of hot wate
Posted 4 Oct 2019 on HotelsI stayed here for 8 nights. I had a comfortable stay. Some of the staff were very friendly and up for a chat but most others were indifferent, which is fair enough. Most of the foreign guests kept to themselves. Many of the local guests, however, were friendly and I enjoyed having conversations with them. My 8-bed dorm room (room 103) was quiet and had windows. The bathroom consists of two rooms - a shower closet and and toilet plus sink room - and both were clean. A towel was included. Laundry can be done on-site for 500 tenge. The kitchen was pretty well maintained for such a high-traffic and high-use area. The only major problem: there was really no hot water. I got used to taking quick cold showers in the morning, and it was an acceptable trade-off since everything else was great. Some tips: go to the Small Supermarket just past the mall (not the over priced supermarket inside Dostyk Plaza) for your groceries; taxi from the airport should cost between 1500 to 1700 on Yandex Taxi (depending on the time of day and demand). Stay here and enjoy Almaty! I hope to visit again some day. Best wishes!
by A verified traveler
Posted 30 Sep 2019 on Orbitz
As we walked in the hostel the receptionist was really helpful and she also speaks english. The room was recently cleaned. Everything was exactly like the pictures or even better than that. The receptionist was so nice that made me feel welcome and like home.
by A verified traveler
Posted 13 May 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by My Hostel, Hotel Management
Спасибо за оценку!!!
by A verified traveler
Posted 21 Aug 2019 on Hotels
Everything was great except that the receptionist tried to fool me. I had emailed her and told when I would be arriving in the airport and the hostel would fix a taxi to the hostel for 13 usd, which is already a good price for them. I paid the driver when leaving the car. The receptionist wanted me to pay her and not the driver and she said the price was now higher “since she booked through another company edger we emailed”. I told her no and she said okay...
I also didn’t like that my room didn’t have a window. Everything else was really good!
Comment from Hotel Management
28 Aug 2019 by Administrator on reception, Hotel Management
Dear guest, thank you for choosing the time to leave us a review, we glad to know that you liked everything in My Hostel. We apologize for any misunderstandings about the transfer, if you order a transfer through the reception, we have a certain tariff 5000tg, this is about 13 dollars, you should pay this amount at the reception so as the application was with the receptionist, so we think that the girl at the reception asked you for payment, since you already paid the driver, she replied ok.
by A verified traveler from Norge
Posted 21 Apr 2019
Nytt og pene rom. Sengene i sovesalen var veldig private og skapene var store og kunne låses.
Comment from Hotel Management
15 May 2019 by My Hostel, Hotel Management
Takk for vurdering, alltid glad for å se deg her!
by A verified traveler
the yop class
Posted 18 Dec 2018 on Hotelsthe best hostel
Comment from Hotel Management
26 Jan 2019 by My hostel Almaty, Hotel Management
Thank you, you are our most welcome guest !!!
by A verified traveler
the best hostel
Posted 18 Dec 2018 on Hotels깨끗한 조용한 곳으로 다음 출장시에 또 간다
Comment from Hotel Management
26 Jan 2019 by My hostel Almaty, Hotel Management
감사합니다, 우리는 귀하의 편의를 위해 모든 것을 할 것입니다 !!!
Thank you, we will do everything for your convenience !!!
