Ratings based on 196 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Public transportation was close by.
Comment from Hotel Management
16 Dec 2024 by Author, Hotel Management
Dear Wendy Joanne George-Baptiste, Thank you for taking the time to complete the survey about your stay at WOT Costa da Caparica. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. [Address comments here] We hope to see you at WOT Costa da Caparica again soon! Kind regards, WOT Costa da Caparica
by A verified traveler
Posted 2 Dec 2024
I had such a nice time that I extended my stay by an additional day.
Comment from Hotel Management
11 Dec 2024 by WOTELS Team, Hotel Management
Thank you for your kind words! We're so happy to hear that you enjoyed your stay and decided to extend it. We look forward to welcoming you again in the future!
by A verified traveler
Posted 2 Dec 2024
I had such a great time I extended my stay by an additional day.
Comment from Hotel Management
11 Dec 2024 by WOTELS Team, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear that you enjoyed your stay so much that you decided to extend it. We look forward to welcoming you again in the future!
by A verified traveler
Posted 2 Dec 2024
I enjoyed my first stay here so much that I came back 2 weeks later. This is a sweet little beach hotel walking distance to the beach. My only frustration was some street noise in the room through the windows but after 10pm there is very little traffic.
Breakfast was great and fresh with the fun added bonus of a crepe machine.
The only frustration is that in order to get from the hotel to major events in Lisbon is 2 hours of public transportation or the use of Uber Bolt or other ride service. These rides depending on the traffic level can be much longer than the app says. Don't let it discourage you from coming here as the rides to WOT from Lisbon were still only about 12E plus tip. Its just something to plan ahead for if you have tickets to see shows in the city.
I loved the laid back vibe of the community and the sweet little shops with souvenirs as well as restaurants to enjoy traditional Portuguese food or even some Indian food.
Comment from Hotel Management
11 Dec 2024 by WOTELS Team, Hotel Management
Thank you for your amazing feedback and for returning to stay with us! We're thrilled to hear you enjoyed the location, breakfast, and the relaxed atmosphere. We understand that travel times to Lisbon can be longer, but we're glad the proximity to the beach and local shops made up for it. We hope to welcome you back again soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by WOTELS Team, Hotel Management
Thank you so much for your feedback! We look forward to welcoming you again soon.
by A verified traveler
Posted 6 Nov 2024
The staff were friendly, helpful and amazing. The room was clean and spacious. The only downfall is the bathroom shower is very tiny. The breakfast was good and plentiful with lots of seating. Love the many restaurants around the town square and boardwalk. Also loved that it is about a 5 minute walk to the sandy beach where you could watch the surfers.
Comment from Hotel Management
11 Nov 2024 by WOTELS Team, Hotel Management
Thank you for your kind review! We’re delighted that our team and the room made such a positive impression, and that you enjoyed our breakfast setup and the convenient location near great dining spots and the beach. We understand that a bit more space in the shower would have been ideal, and we appreciate the feedback as we work to improve. Hope to welcome you back soon for another memorable stay by the ocean!
by A verified traveler
Posted 17 Oct 2024
Ali at the reception desk was excellet and very helpful, made me felt like home. Thank you.
Comment from Hotel Management
28 Oct 2024 by WOTELS Team, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that Ali made you feel at home with their excellent service. It's our goal to create a welcoming atmosphere for all our guests. We hope to welcome you back soon!
by A verified traveler
Posted 14 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Diogo Ribeiro, Hotel Management
Antes de mais, gostaríamos de agradecer a sua preferência pelo WOTELS. Saber que o hóspede adorou a estadia connosco, é o que nós pretendemos. Ficamos super agradecidos por ter tido uma óptima estadia e ficamos a aguardar uma próxima visita! Muito Obrigada,
by A verified traveler
Posted 13 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Diogo Ribeiro, Hotel Management
Antes de mais, gostaríamos de agradecer a sua preferência pelo WOTELS. Lamentamos que a sua estadia não tenha ido de acordo ao pretendido. Iremos verificar a situação, para que na próxima tenha uma óptima estadia connosco. Ficamos a aguardar uma próxima visita! Muito Obrigada, WOTELS Team
by A verified traveler
Worn down room
Posted 13 Oct 2024 on HotelsCheaply made old hotel conversion, with visible signs of wear and tear. Very friendly and helpful staff. Excellent breakfast for the hotel category. Room was worn down with a shower rail dismantled to pieces as soon as you try to adjust it. All hangers were probably stolen rendering the wardrobe useless. Toilet paper piled up as a tower as holder not there. Mould and hair in the shower tray. Sand in the bedroom floor. Paper thin doors, which don’t go well with noisy folks on the corridors. I could keep going. I mentioned some positives at the beginning and would like to add as well that the decorations were done with good taste, like the room furniture and the lobby area. Convenient location close to the town centre and beaches. I won’t stay again as it’s too expensive for what it offers.
Comment from Hotel Management
17 Oct 2024 by Diogo Ribeiro, Hotel Management
Thank you for taking the time to provide such detailed feedback about your recent stay with us. We're genuinely sorry to hear that your experience didn't meet your expectations in several areas. Please know that this is not the standard we aim to maintain, and we will address these matters with our housekeeping and maintenance teams immediately.We also understand your frustration with the noise and the wear and tear of the hotel, and we apologize for any inconvenience this caused. We're always working on improving our facilities and your feedback is invaluable in helping us focus on the right areas.Thank you again for sharing both the positives and negatives of your stay. We hope you might reconsider staying with us in the future, and we would love the opportunity to provide you with a much better experience.Diogo RibeiroWOT Costa Caparica
