Ratings based on 21 Verified Reviews

3.8 out of 5
64% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

A shame

Posted 20 May 2024 on Hotels
The place over all was magnificent the staff were absolutely amazing. It was clean well maintained had a water park and midway rides but there was a horrible sewer smell coming from the bathroom that permiated everything. We had to sleep with the bathroom door closed with the fan on and all the windows open and bedroom door closed
5 out of 5
by A verified traveler

Posted 2 Jun 2021
The service was excellent all around and we had a great time! The staff was accommodating and made sure we were fully pampered. Shout out to the owner Mr. Lotfi whose impressive sense of hospitality will have me returning soon!
4 out of 5
by A verified traveler

Staycation at Smir Park

Posted 24 Aug 2019 on Hotels
Overall It was good staycation with my family. However, the service need some improvement such as the cleaning services, provide porter service to help with the luggage. By the way this is the second time that i come to same hotel because its location, the flats are spacious and well equipped, and very very family friendly. Special thanks to Mr. Loutfi and his team for their support during our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2019
2 out of 5
by A verified traveler

Internet issues

Posted 19 Jul 2019 on Hotels
The place was beautiful but they had no WiFi. Kept being told they are fixing it. Found out it was broken for over a week. For the cost to stay not having WiFi is ridiculous. This is suppose to be a five star resort. The gas station had WiFi?????
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2024
5 out of 5
by A verified traveler

Pa mal

Posted 1 Sep 2020 on Hotels
Sejour bien
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2019
4 out of 5
by A verified traveler

Posted 18 Aug 2019
Appartement bien équipé, petite superette dans la résidence tres pratique. Par contre le menage n'est pas fait tres souvent, dommage !! Bel endroit proche de la plage et de l'aquapark, Par contre pas de remise comme le stipule la residence pour pouvoir avoir accès à Aquapark. Séjour qui ne sont pas remboursable en cas d'annulation. Dommage..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2019
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