Ratings based on 34 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
looks good in the picture but needs a lot of improvements, the smell in the room was awful, the wifi was terrible , without car very inconvenient to reach after 21:00
Comment from Hotel Management
25 Jun 2024 by S. Herrmann, Hotel Management
Lieber Christian, Danke für Ihr Feedback. Ihre Erfahrungen sind uns sehr wichtig, denn nur durch konstruktive Äußerungen können wir Schwachstellen erkennen und somit die Betriebsabläufe in unserem Haus ständig verbessern. Seien Sie versichert, dass die von Ihnen geschilderten Eindrücke in keiner Weise unserem Standard entsprechen und wir alle notwendigen Maßnahmen ergreifen werden, um solche Vorkommnisse in Zukunft auszuschließen. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen
by A verified traveler
Posted 14 Oct 2023
its a wonderful place to stay.
Comment from Hotel Management
16 Oct 2023 by S. Herrmann, Hotel Management
Dear Jorge, thank you very much for the excellent evaluation of our pension. On behalf of our entire team, we thank you for your compliment and are pleased that you had a pleasant stay and that we could convince with our offers. We would be pleased to welcome you again soonYour Team Haus am Bach
by A verified traveler
Posted 3 Aug 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by S. Herrmann, Hotel Management
Dear John, thank you very much for your wonderful feedback, which the whole team was very happy about. We are glad that we could convince you of our hotel. Hope to see you again soon!Your Team Novitel
by A verified traveler
Posted 8 Oct 2019
Very clean, awesome breakfast, quiet place, easy late check in.
Comment from Hotel Management
24 Sep 2020 by Ihr Haus am Bach Team, Hotel Management
Thank you for your good rating.
by A verified traveler
Posted 8 Dec 2018
Its a very quiet place, with safe walking to nearby restraurants.
Comment from Hotel Management
11 Dec 2018 by Haus am Bach, Hotel Management
Thank you so much, for this nice rating.
by A verified traveler from UK
Posted 10 Oct 2018
I can't fault the accommodation itself, it was surprisingly good for a basic room, very clean and had everything we needed for 1 night, our problem was the check-in procedure. We arrived just after the stated 3pm check-in time but when we got there we couldn't get in. To access the rooms you need a code to collect the key from a locked box but we didn't have a code. I rang the phone no. attached to the door and tried to explain this to the lady on the other end (my German is very basic) but she put the phone down on me! Luckily a very kind gentleman who was checking in after us phoned the lady and organized our room key for us. Without him we would have been stuck. Apparently we should have had a code emailed to us but we didn't receive one. Despite that it is in a nice location by a river, with shops nearby and 20 minutes from Munich airport.
Comment from Hotel Management
24 Sep 2020 by Ihr Haus am Bach Team, Hotel Management
We are pleased that you liked our little guest house in Allershausen.
Unfortunately, not all booking portals can send us the contact details of the guests. That is why we can only send the data for check-in via the respective booking portals. When booking, our guests receive an automated message with the most important information about our house, including information about check-in on the day of arrival.
by A verified traveler
Nice place to stay close to the airport.
Posted 26 Sep 2018 on HotelsI'd recommend this place if you are looking for a reasonably priced place to stay close to the airport.
Comment from Hotel Management
27 Sep 2018 by "Haus am Bach" Allershausen, Hotel Management
Thank you so much!
by A verified traveler
Posted 6 Oct 2024
Wer eine einfache Unterkunft sucht, ist in Allershausen in dieser Pension richtig. Sind mit Schlüsselcode reingekommen. Personal keins gesehen, aber auch nicht gebraucht. Wegen Hochwasser war die Pension in der Trocknungsphase. Hat uns nicht gestört. Nur eine einzige Anmerkung, es war zu wenig Ablagemöglichkeit im Zimmer/ Bad, war aber für 2 Nächte ok. Es war sehr ruhig und die Betten Mega. Mfg
Comment from Hotel Management
7 Oct 2024 by S. Herrmann, Hotel Management
Dear Kirsten, we are pleased that you liked our Haus am Bach and that you had a mostly positive experience. We thank you for the good evaluation of your stay and hope to see you again soon. Your Team Haus am Bach
by A verified traveler
Gammelt dårlig ikke frokost uteplass ikke god
Posted 19 Jul 2024 on HotelsComment from Hotel Management
23 Jul 2024 by S. Herrmann, Hotel Management
Dear Svein, thank you for your review. Customer feedback is an opportunity for us to constantly improve the quality of the hotel. We are happy to take your criticism and comments on board. We are already looking forward to your next visit and wish you all the best. Your team Haus am Bach
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by S. Herrmann, Hotel Management
Lieber Jacob, was für ein Feedback - Herzlichen Dank! Unser Team freut sich sehr, dass Sie sich für unsere Pension entschieden haben und im Anschluss an Ihren Aufenthalt so positiv bewertet haben. Wir freuen uns schon jetzt auf Ihren nächsten Besuch! Herzliche Grüße Ihr Team Novitel Haus am Bach
