SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
Hotel with free breakfast, in the vicinity of Lehigh University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

In-room safe, desk, laptop workspace, blackout drapes
Indoor wedding
Exterior
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
300 Gateway Dr, Bethlehem, PA, 18017

What's nearby

  • St Lukes Hospital - 2 min drive
  • Historic Hotel Bethlehem - 7 min drive
  • Lehigh University - 8 min drive
  • Wind Creek Bethlehem - 9 min drive
  • SteelStacks - 9 min drive

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Restaurant Depot - ‬4 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

Hotel near Lehigh University
Located close to SteelStacks and Wind Creek Bethlehem, SureStay Plus Hotel by Best Western Lehigh Valley provides a free breakfast buffet, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, The Foundry, serves dinner. In addition to 2 bars and a 24-hour gym, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Access to a nearby indoor pool, express check-out, and coffee/tea in the lobby
  • A 24-hour front desk, ATM/banking services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 192 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free internet access and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and tubs or showers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Foundry Cocktail Lounge
  • The Foundry

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1965
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 20 2024 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 11 to May 23:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet deposit: USD 30 per stay
  • Pet fee: USD 30 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lehigh Valley have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from September 11 to May 23.

Is SureStay Plus Hotel by Best Western Lehigh Valley pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 30 per stay and a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Lehigh Valley?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lehigh Valley?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Lehigh Valley?

Check-out is at noon.

Where is SureStay Plus Hotel by Best Western Lehigh Valley located?

Situated near the airport, this hotel is within 6 mi (10 km) of Lehigh University, Wind Creek Bethlehem, and SteelStacks. PPL Center and Allentown Fairgrounds are also within 9 mi (15 km).

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly, Plainfield

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean and breakfast times were not honored
Stayed 2 nights in Nov 2024

8/10 Good

Tranell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the world pool not working, everything was okay. Staff was very hospitable.
Stayed 2 nights in Nov 2024

6/10 Okay

Setna

Traveled with family and small children
I booked a pool view room and the front desk said I didnt. I was able to get a room not too far from the lobby. Floors dusty and dirty. Tub was dsrk and i was scared to use it. Towels thin. Bedding har stains. Pillows too soft. Couch and chair har stains. No do not disturb sign. Toliet kept making noises off and on. Poor selection of alcohol. The bartender was very nice. .no soap or aper towels in the lobby bathroom. Lobby furniture worn out and low to the floor.
Stayed 3 nights in Oct 2024

2/10 Terrible

Kishia

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not clean
Stayed 2 nights in Nov 2024

8/10 Good

Sebastian

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I like the room
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Newark

Liked: Amenities
Like this hotel.
Stayed 1 night in Oct 2024

4/10 Poor

Nota

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a $150 hotel. It isn't even a $100 hotel. The bathtub had mold and thats enough to just disgust anyone. No elevator or washcloths..
Stayed 1 night in Oct 2024

8/10 Good

Daniella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location right off the exit
Stayed 1 night in Oct 2024

8/10 Good

Stephanie, Newark

Sad this place is closing.
Stayed 1 night in Oct 2024

2/10 Terrible

Hannah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cribs and I didn’t trust the sheets blankets or towels. So gross.
Stayed 1 night in Oct 2024

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
The faucets were all broke and water went everywhere when trying to use. The shower door was falling off and it was made of glass. Tub looked dirty and the floors looked updated but dirty. The bedding looked very clean but needed a new mattress as i went with my 2 kids but we all had to sleep in the king bed due to the pull out sofa bed had no pillows or blankets in the room for it. I tried to call the front office but the phone was also broke! It was after 11pm and we all just wanted to sleep so we made due. The check in was great and the lobby was clean and updated.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very clean , safe quiet hotel
Stayed 1 night in Oct 2024

6/10 Okay

Joyce

Business traveler
Disliked: Amenities, property conditions & facilities
Facility getting very run down. No clock in the room. No usb port to plug the phone in to charge. Very limited menu in the dining room when it’s open
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Seems like an older property that was once a motel, but still was converted well even if outside of the rooms it appears old.
Stayed 1 night in Oct 2024

2/10 Terrible

Thejasvi

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Full of dog and cat fur , all over bed and sofa. Smelly rooms.
Stayed 1 night in Oct 2024

4/10 Poor

Kimberly, Carlisle

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Disappointing and the photos posted on Expedia are not accurate. Dirty from the lobby to the stairs and hallway to the room and bathroom. TV did not work. Two hair dryers did not work. One bed did not have a headboard and was pushed against a wall that was disgusting. Pictures to provide this.
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Stayed 2 nights in Aug 2024

10/10 Excellent

Maricela

Breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Noreen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible- dirty - run down Had I know better I would have paid more and stayed elsewhere
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Staff & service, amenities
Rooms were ok and stores close by
Stayed 1 night in Sep 2024

2/10 Terrible

Colm, somerdale

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
My wife And kids stay there for a night there was mold on the curtains. The bathroom was disgusting not adequately staffed. She said it was a horrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accessible. It was clean albeit worn. However, the rooms and facility itself are rather large and spacious. The front desk is staffed with very efficient and knowledgeable people. There is a Wegman's walking distance from the hotel. The parking is ample. It is priced well and was a value. Thank you.
Stayed 1 night in Sep 2024

4/10 Poor

Neal

Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a major revamp. Bathroom looked terrible with stains and mold all over. Sheets were ripped. Most of the lighting in the room was not working. Mattress and pillows smelly and uncomfortable. Didn’t stay for my whole reservation, left after the first night.
Stayed 2 nights in Sep 2024

4/10 Poor

Rhoda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Exterior was dirty, literally a pile of cigarette buds outside a rear entrance door ( which some kept propping open). Sink vanity was not cleaned and had toothpaste residue from prior occupant. Mold on shower curtain and around caulking. A tiny bar of facial soap was the only soap provided, NO bath soap or shower gel. Terrible. Check in experience was great and response to TV not working was quickly resolved.
Stayed 1 night in Sep 2024