Ratings based on 689 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bethlehem
Posted 9 Jan 2025
Found used condoms in room
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
5 Jan 2025 by P.P. General Manager, Hotel Management
Thank you for your four out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad your experience was positive. We look forward to seeing you again soon.
by A verified traveler from BROOKLYN
Posted 17 Dec 2024
Comment from Hotel Management
5 Jan 2025 by P.P. General Manager, Hotel Management
Thank you for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
by A verified traveler
Posted 5 Dec 2024
Good
Comment from Hotel Management
12 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Melanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Allentown South. At Red Roof we are happy to know that you made us your choice of stay and it was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
13 Dec 2024 by P.P. General Manager, Hotel Management
Thank you for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by P.P. General Manager, Hotel Management
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
22 Nov 2024 by P.P. General Manager, Hotel Management
Thank you for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad your experience was positive. We look forward to seeing you again soon.
by A verified traveler
Posted 29 Oct 2024
It was very clean and quiet. Nice place to sleep
Comment from Hotel Management
31 Oct 2024 by P.P. General Manager, Hotel Management
Thank you for your five out of five positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our hotel clean and quiet. We look forward to seeing you again soon.
by A verified traveler
Posted 8 Oct 2024
Interstate Traffic noise. Nothing the owners can do about that. The rest is great value for my travel dollar
Comment from Hotel Management
16 Oct 2024 by P.P. General Manager, Hotel Management
Thank you for your five out of five positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad your experience was pleasant. We look forward to seeing you again soon.
by A verified traveler
Posted 30 Sep 2024
I booked through Expedia and paid in advance the hotel went ahead and charged me $100 “deposit” for incidentals, they went ahead and charged the amount when I called to make a complaint they said I never stayed with them and they don’t have my details. Pure daylight robbery
Comment from Hotel Management
22 Nov 2024 by P.P. General Manager, Hotel Management
Your review is quite confusing as you did stay with us, and you are correctly in our system as staying. We have no record of any call from you regarding a complaint and can only presume you called the wrong Red Roof Inn Location. A 100.00 incidentals deposit is required to stay at our hotel and an incidentals deposit is mentioned on the websites. We are sorry to hear you had any confusion when trying to reach our property.
