Ratings based on 987 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Good
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by A.M. General Manager, Hotel Management
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
by A verified traveler from Citrus Heights
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by A.M. General Manager, Hotel Management
Dear Hien, Thank you for returning to stay with us again. We appreciate your five out of five evaluation. Our goal is always our guest's satisfaction. We are glad your stay was pleasant again. We look forward to seeing you again soon.Sincerely, A.P. General Manager Knights Inn
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by A.M. General Manager, Hotel Management
Dear Dudley,Thank you for evaluating our property. We hope to see you again soon.Sincerely,A.M. General Manager Knighrs Inn
by A verified traveler from Citrus Heights
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by A.M. General Manager, Hotel Management
Dear Hien, Thank you for returning to stay with us again. We appreciate your five out of five evaluation. Our goal is always our guest's satisfaction. We are glad your stay was pleasant again. We look forward to seeing you again soon.Sincerely, A.P. General Manager Knights Inn
by A verified traveler
Posted 26 Oct 2024
Dirty room with cockroaches.
Comment from Hotel Management
27 Oct 2024 by A.M. General Manager, Hotel Management
We apologize your experience was anything less than completely satisfying. Our rooms are all cleaned and inspected prior to rental. We have regular professional pest control and have had no roach issues. We are sorry we could not meet your expectations."
by A verified traveler from Citrus Heights
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by A.P. General Manager, Hotel Management
Dear Hien, Thank you for your five out of five evaluation. Our goal is always our guest's satisfaction. We are glad your stay was pleasant. We look forward to seeing you again soon.Sincerely, A.P. General Manager Knights Inn
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by A.M. General Manager, Hotel Management
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future.
by A verified traveler from Findlay
Posted 21 Oct 2024
Our rooms did not look like the online photos. The coat rack thing was broken & hanging off the wall, hair in the bathtub & not to mention the roaches.
Comment from Hotel Management
22 Oct 2024 by A.M. General Manager, Hotel Management
We apologize your experience was anything less than completely satisfying. We have regular professional pest control and have had no roach issues. We are sorry we could not meet your expectations."
by A verified traveler
Posted 15 Oct 2024
Horrible
Comment from Hotel Management
16 Oct 2024 by A.M. General Manager, Hotel Management
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future.
