Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 11 Nov 2024
My first time staying here. Very nice property. Clean, inside and out. Front desk staff very good.
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Greg, it’s wonderful to hear you had a great time at Hyatt Place Allentown Lehigh Valley. The team is thrilled you found the property clean and appreciated the efforts of our front desk colleagues. We're looking forward to welcoming you back.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Ashley, thank you for choosing to stay at Hyatt Place Allentown Lehigh Valley. We're thrilled you had an enjoyable stay and hope to welcome you back soon!
by A verified traveler
Posted 28 Oct 2024
Katie amazing personality
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Toni, we're thrilled you enjoyed your stay at Hyatt Place Allentown Lehigh Valley. It's wonderful to hear that Katie's personality made a positive impact on your experience. We hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Thank you for taking the time to leave this wonderful rating, Paul! We hope to see you again soon at Hyatt Place Allentown Lehigh Valley so we can share yet another amazing experience!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hyatt Front Desk , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 16 Oct 2024
Nice and clean space
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Rosa, thank you for choosing Hyatt Place Allentown Lehigh Valley. It's wonderful to hear you appreciated the nice and clean space. We hope to welcome you back soon!
by A verified traveler
Posted 15 Oct 2024
I had a bad experience. The toilet seat was cheap, broken, and wobbling. Bathroom door was broken and would not lock. There were many stains on the floor and couch. No room service for the 3 days we were there even though there was a sign that said room service every other day.
Comment from Hotel Management
16 Oct 2024 by Customer Service, Hotel Management
Sony, thank you for sharing your experience. The hotel team is sorry to hear that aspects of your stay fell short of expectations. The property continually strives to improve services and amenities for valued guests, and your feedback will be taken into consideration.
by A verified traveler
Posted 2 Oct 2024
Great hotel. Staff was friendly, rooms were wonderful, and breakfast was very good.
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
John, thank you for staying with us at Hyatt Place Allentown Lehigh Valley. We're delighted to hear you enjoyed our friendly team, wonderful rooms, and delicious breakfast. We look forward to welcoming you back soon!
by A verified traveler
Posted 29 Sep 2024
Property was clean, room was smaller but clean and comfortable. Staff (Olivia I think) was accommodating and fantastic with a room transer due to a barking dog near by. Definitely would stay there again
Comment from Hotel Management
30 Sep 2024 by Customer Service, Hotel Management
C., we’re delighted you loved your experience at Hyatt Place Allentown Lehigh Valley. It’s great to know you appreciated the cleanliness and comfort of the room. Olivia and the team strive to ensure a pleasant stay, and we’re glad you found the service accommodating. We look forward to welcoming you back!
