Ratings based on 603 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Great!
Comment from Hotel Management
27 Nov 2024 by Director of Front Office, Hotel Management
Dear Michael, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Marriott Dallas Allen Hotel & Convention Center; we hope to see you again soon. Ryan Robinson Director of Front Office
by A verified traveler
Posted 19 Nov 2024
Great experience! Had baby pack and play for us to use. Staff very helpful, especially Monica.
Comment from Hotel Management
20 Nov 2024 by Director of Front Office, Hotel Management
Dear Michael, Our team, especially Monica, takes immense pride in delivering exceptional service, and we are delighted that their dedicated efforts resonated with you. Your satisfaction is our priority, and we look forward to welcoming you back to Marriott Dallas Allen Hotel & Convention Center the next time you are in the area.Ryan Robinson Director of Front Office
by A verified traveler
Posted 17 Nov 2024
Property is excellent
Comment from Hotel Management
17 Nov 2024 by Director of Front Office, Hotel Management
Dear Damon, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Marriott Dallas Allen Hotel & Convention Center.Ryan Robinson Director of Front Office
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Director of Front Office, Hotel Management
Dear Nada, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Marriott Dallas Allen Hotel & Convention Center! Ryan Robinson Director of Front Office
by A verified traveler
Posted 21 Oct 2024
It was wonderful, the builders of the hotel thought of all possible details to please the guests. I found everything I needed in the room which was large and very well set up. Would come back for sure
Comment from Hotel Management
22 Oct 2024 by Director of Front Office, Hotel Management
Dear Grace, We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for choosing Marriott Dallas Allen Hotel & Convention Center, and we look forward to welcoming you back soon.Ryan Robinson Director of Front Office
by A verified traveler
Posted 20 Oct 2024
Property was clean, neat, tidy. Check in rep wasn’t very personal able but he was competent. Room was nice and fresh. Has on site restaurant and amenities (coffee shop).
Comment from Hotel Management
21 Oct 2024 by Director of Front Office, Hotel Management
Dear Heather, We are delighted you enjoyed our well-kept property and found your dining experience with us to your liking. However, we apologize if the level of personal engagement from our front desk associate did not meet your expectations We will share your comment with the appropriate individual to ensure it is not repeated moving forward. We appreciate your feedback and look forward to welcoming you back to Marriott Dallas Allen Hotel & Convention Center to provide you with the hospitality you deserve.Ryan Robinson Director of Front Office
by A verified traveler
Posted 16 Oct 2024
Great location, convenience of nearby shopping & restaurants. Staff was very courteous.
Comment from Hotel Management
16 Oct 2024 by Director of Front Office, Hotel Management
Dear Louis, We are delighted to hear that you found our proximity to shopping and diverse dining options to your liking. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate your feedback and look forward to welcoming you back to Marriott Dallas Allen Hotel & Convention Center again soon.Ryan Robinson Director of Front Office
by A verified traveler
Posted 14 Oct 2024
Very nice and the staff was great!
Comment from Hotel Management
15 Oct 2024 by Director of Front Office, Hotel Management
Dear Alan, Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. Thank you for choosing Marriott Dallas Allen Hotel & Convention Center, and we look forward to welcoming you back for another fantastic expereince.Ryan Robinson Director of Front Office
by A verified traveler
Posted 9 Oct 2024
Located in perfect location
Comment from Hotel Management
10 Oct 2024 by Ryan Robinson | Director of Front Office, Hotel Management
Dear Lily, We are happy our location was convenient for your visit to all the many attractions of our city and that you had a fantastic stay. Thank you for the excellent review of the Marriott Dallas Allen Hotel & Convention Center; we hope we will be the first hotel you think of whenever you return to the area.Ryan Robinson Director of Front Office
by A verified traveler
Posted 14 Sep 2024
Very friendly staff, rooms were very clean, hotel was nice and quiet at nighttime
Comment from Hotel Management
15 Sep 2024 by Director of Front Office, Hotel Management
Dear Kelly, We are delighted that you liked our well-maintained accommodations and appreciated the exceptional service provided by our associates at the Marriott Dallas Allen Hotel & Convention Center. Thank you for highlighting our peaceful atmosphere and for your generous rating. We look forward to your next visit.Ryan Robinson Director of Front Office
