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"Overall good "

"Cannot fault the staff, didn’t come across a single staff member who wasn’t polite and helpful. Room big and faultlessly clean. Shopping centre next door handy and has bar with sport on as an Aussie. Will be back at some point. Thank you. "

"In response to expedia prompts, i have already reviewed the checking in process and so this review will ignore that blip and deal with everything else. The rooms are well appointed and great. The staff everywhere were attentive and could not be more pleasent. Be that security, bellboys, catering, pool side and house keeping. The pool and facilties around are a fantastic assest, which we took advantage off. We loved this hotel and its general feel. Although large you were still made to feel you were at a smaller hotel, with the attention from the staff. We will return to SL and highly likely we will stay here aguan, as we still need more time to experience and see Colombo. "

"Galle Face Hotel retains its old charm in the face of soulless yet newer 5/7star hotels in the vicinity. Please retain that old charm GFH, that’s what sets you out as unique. All staff such great ambassadors, courteous and helpful."

"Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome! "

"Wonderful, excellent facilities."

"Service and staff were nice. TV channels did not work for the most part of my stay but it really didn't affect my stay. This may be an area you could improve for other future guests. "

"Lovely property, very helpful and friendly staff. Comfortable rooms, great location. Relaxing and enjoyable. "

"This is 4 star property with 5 star service. Staff are friendly, welcoming, nothing is too much trouble. Excellent amenities, easy to get around the city and good access to airport. Great variety of food, also cater well for people with food intolerance. "