Ratings based on 42 Verified Reviews

3.6 out of 5
67% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Sep 2024
Pros : good location and good on site restaurants Cons: very old property.. I stayed in renovated wing but the a/c was very weak .. renovated 4 th floor has no water pressure even in bidet. Hot water doesn’t come quickly and pressure is so low that you won’t feel good about taking shower I paid top notch price of the area but experience was not worth the price I would not stay there again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024
3 out of 5
by A verified traveler

Posted 1 Feb 2024
Fine
2 out of 5
by A verified traveler

Posted 1 Jan 2024
The Hotel surprisingly does not have a ramp for wheelchair users and one has to take a few steps to get in. Even the railing for these steps is not proper, making it very difficult for seniors and physically challanged people to get in or out. Secondly, the parking in the premises is very limited and can accomodate only a few cars. If there is no space, one has to park the car in the street. This can of course be done by the security personnel of the Hotel. Thirdly, when we checked in the Hotel (Room No. 308), there was some drilling and similar repairing work going on at the fourth floor, making lot of noise. Despite our having complaint to the Receptionist for this and despite she having agreed to ensure that they stop making such noise in the afternoon hours on that day, the work and the irritating noise continued for next more than two hours. Barring the above, the Hotel is good. The staff is cooperative and we do not have any other complaint.
5 out of 5
by A verified traveler

Posted 31 Oct 2022
Awesome place . Great service very friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2022 on Hotels
4 out of 5
by A verified traveler

Posted 13 Apr 2022
Rooms are big and spacious. Some issues with bathroom and room electrical facilities. Food quality is ok but over priced.
Comment from Hotel Management
14 Apr 2022 by Hormuz, Hotel Management
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Residency again.
1 out of 5
by A verified traveler

Posted 3 Dec 2021 on Hotels
Comment from Hotel Management
7 Jan 2022 by Hormuz Mukadam, Hotel Management
Respected Guest, Greeting from The Hotel Express Residency Team!!! Thank you so much for your valuable feedback and for posting your review. Would request you to please advise your stay experience and would love to see you again at Hotel Express Residency.
4 out of 5
by A verified traveler

Business Hotel...

Posted 24 Nov 2021 on Hotels
It was a pleasing experience. Room was small.. Clean. Good Breakfast options.
Comment from Hotel Management
7 Jan 2022 by Hormuz Mukadam, Hotel Management
Respected Guest, Greeting from The Hotel Express Residency Team!!! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Residency.
3 out of 5
by A verified traveler

TERRIBLE WIFI

Posted 8 Mar 2020 on Hotels
Good hotel in the area. WiFi was terrible. One had to renew past word everyday- our holiday was for 5 days. Also we couldn’t get WiFi in the room Unless we came into the corridor. Lost vital business because of internet problems. Food was good and reasonable.
Comment from Hotel Management
7 Jan 2022 by Hormuz Mukadam, Hotel Management
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Residency again.