Ratings based on 990 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Nov 2024
The hotel to stay for destination Alishan! Beautiful, clean and serene surroundings day and night. Great for families.
5 out of 5
by A verified traveler from San Marino

This traveler left a rating score only Posted 15 Nov 2024
5 out of 5
by A verified traveler from San Jose

Posted 5 Nov 2024
Nice location for the park.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
This is my second stay since the last stay in 2017 (Modern Building). The hotel has made some upgrading to its rooms and is currently carrying out some upgrading to one of its floor in the Modern Building. For this trip, I stayed in the Historical Building. Generally, the stay is top notch for service, vibes and location (within the hiking trails). You have to pay for these and the good spread of breakfast and dinner buffet (Do consider you are at the top of a mountain). Did not disappoint me on this second trip.
1 out of 5
by A verified traveler

Posted 20 Oct 2024
All Rooms are terribly furnished including the suites. Room Toilets probably have not been refurbished in 20 years. Surprised to find that the property has taken on large numbers of local tour groups, probably at a rate much discounted to the price you would get on expedia or any international platform. Very limited f & b options, limited to essentially queuing with the hordes from the tour group for a cheap (cut cost) buffet dinner. They market their rooms as half board - though dinner is limited to what is provided to these discounted groups, even if you've personally paid full price for a premium room. They charge around 1k USD for a spartan 'executive suite' with minimal furniture! There is no other restaurant in the hotel or nearby available. What they deem as the modern wing is > 20 years old. The cloud deck has a profound sewerage smell. There is also day time incessant drilling / renovations until the middle of 2025. Not worth staying there just for proximity. As a heritage type hotel in a goverment gazetted area, this place gives foreigners a really bad impression of the Taiwanese hospitality industry and business practices. Be warned!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2024
4 out of 5
by A verified traveler

Posted 27 Sep 2024
The property is dated . But is is one of the only two accommodations in the park. The buffet dinner and breakfast has nothing to write home about. The shuttle bus only stops at the tourist information. The shuttle bus could have stopped at the train station but it would not. That makes people with luggage very difficult.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024 on Hotels