Ratings based on 947 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Amazing place
by A verified traveler
Posted 17 Nov 2024
This is our favourite hotel in Alicante; it is in a great location with plenty of bars and restaurants. The hotel itself is very modern and sparkling clean. The staff are very friendly and will do their upmost to ensure you have a great experience.
Comment from Hotel Management
17 Nov 2024 by Guest Experience Team, Hotel Management
Dear Michelle, Thank you for sharing your experience with us.We are thrilled to hear that our hotel's prime location enhanced your stay, with an array of bars and restaurants at your doorstep for an authentic gastronomic experience. It is gratifying to know that the modern design and cleanliness of our hotel met your expectations, creating a refreshing room experience. Our team is heartened by your acknowledgment of their friendly service, as we pride ourselves on a service culture that prioritizes guest satisfaction.It would be a pleasure to welcome you back. Best wishes,Guest Experience Team
by A verified traveler
Posted 15 Nov 2024
This hotels’ hospitality standards are exceptional. Housekeeping, restaurant, The Level, maintenance, the breakfast room and reception all worked as one team. Great leadership and direction. There isn’t anything we could fault.
Comment from Hotel Management
16 Nov 2024 by Daniel Revert
Guest Experience, Hotel Management
Dear Sir,Thank you very much for this kind review.We are delighted to know that our housekeeping, The Level, and maintenance teams, as well as our breakfast room and reception, provided you with an exceptional service culture, reflecting the unity and direction of our dedicated staff. Your appreciation for our room cleanliness and amenities reaffirms our commitment to delivering a superior room experience. We look forward to seeing you again soon.Best regards,Daniel RevertGuest Experience
by A verified traveler
Posted 11 Nov 2024
Lovely hotel. Great views. Recommend a junior suite. Perfection positioned to explore Alicante on foot. Very friendly and helpful staff.
Comment from Hotel Management
11 Nov 2024 by Daniel Revert
Guest Experience, Hotel Management
Dear Ms Wynne,Thank you for sharing your experience with us.It delights us to hear that you found the junior suite to your liking and enjoyed the splendid views it offered. We're also thrilled that our hotel's prime location afforded you the opportunity to explore Alicante with ease. Our service culture is something we take great pride in, and it is heartwarming to know that our staff's friendly and helpful demeanor added to the enjoyment of your stay.It would be a pleasure to welcome you back. Best wishes,Daniel RevertGuest Experience
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 24 Oct 2024
Near beach and city with lots of restaurant's
Comment from Hotel Management
25 Oct 2024 by Daniel Revert
Guest Experience, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We're delighted to hear that our proximity to the beach and various dining options enhanced your stay. It's wonderful to know that the cleanliness of our rooms, the condition of our hotel, and the level of service met your expectations. We take pride in our room amenities and are glad that they contributed positively to your room experience. Our team strives to offer a service culture that ensures every guest feels well taken care of during their stay.It would be a pleasure to welcome you back. Best wishes,Daniel RevertGuest Experience
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 18 Oct 2024
