Ratings based on 336 Verified Reviews

3.3 out of 5
76% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Dec 2024
Convenient to transfer to airport. No restaurant choice
3 out of 5
by A verified traveler

Posted 19 Nov 2024
The shower was terrible. We changed rooms, the second room was just as bad. All of the shower heads were blocked with lime and dirt. Rough hotel. Needs updated
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Great service and staff were amazing. The hotel was nice and safe with shops and dining in walking distance
2 out of 5
by A verified traveler

Posted 21 Jul 2024
This hotel shows no attention to the customer and prefer to lose a customer rather than changing a reservation date. Will never book this hotel again because of this poor customer service.
5 out of 5
by A verified traveler

Perfect stay

Posted 19 Jul 2024 on Hotels
My stay at Mercure was exceptional. The staff made me feel right at home. I stay at this hotel every time I am in Algiers and are on a first name basis with a lot of the team. Sure there are some quirks that are typically dealt with immediately, but overall I have 0 complaints. I will certainly continue to make this my number one choice when I am staying in the area.
3 out of 5
by A verified traveler

Difficult to get hold of

Posted 11 Jul 2024 on Hotels
I made this booking last minute due to a flight change. I was going to land around midnight and I tried calling to confirm airport shuttle and late check-in. Nobody picked up when I called the number supplied with my booking. I searched online and found an alternative number. The lady who picked up was extremely unhelpful and hang-up on me because she could not hear me well. I was speechless to say the least. I asked somebody else to call them and finally got a mobile number to call the shuttle driver although getting in touch with the hotel after landing was just as difficult! Things got better after arrival at the hotel. Check-in was speedy and Ayoub at reception was very helpful. The room was vintage and clean. Check-out the next morning was speedy and staff were efficient too. For a 4-star hotel, you would expect better service so it was a shame.
4 out of 5
by A verified traveler

Posted 30 Jun 2024
Close to mall and airport
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Wow I’m definitely going back to this place again
Back to Hotel Details Showing Reviews 1 - 10 of 336 Next