Ratings based on 80 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portet-sur-Garonne
Posted 3 Nov 2024
No comment ! they charged me with a second room, saying that my son is an adult !!! I already mentioned through Expedia that we will be three, and the reservation was made for a room for three persons.
The staff men was as rigid as a rock without any facial expression!!!!!
Second surprise!!!! The bed was not changed only arranged, the perfume of the person’s before still on it. No shampoo, women’s hair in some corner’s !!!
The only positive match in this place is the restaurant staff five stars team.
I just wondered what all these women of joy have to do in a five star hotel!!!!!
I stayed four times in this place, I will never make a pace there in the futur.
Pass your way it’s just a bling bling it doesn’t worth a penny.
by A verified traveler
Posted 21 Jun 2023
by A verified traveler
Posted 19 Apr 2022 on Hotels
Amazing stay as always. Friendly staff and excellent service
by A verified traveler
Great hotel, confusing check-in
Posted 19 Mar 2022 on HotelsThe hotel is well-situated for an overnight transfer to a next flight. The staff was very courteous. We traveled with 3 young kids, and I booked two rooms on hotels.com so that we could have a "sleep room" and a "jet lag" room. However, on arrival, we were told that we only had one room reserved, despite having paid for two. The staff did upgrade us to a larger room for the five of us, but it still did not fix the problem of sleep issues. I was told there was nothing we could do.
Other than that, the pool was really nice and although I didn't use the exercise room, it looked really well equipped.
Had they looked further into my reservations and tried to make things right, would've been a great stay!!
Comment from Hotel Management
21 Mar 2022 by Chanez Tolba, Hotel Management
Dear Guest,
Thank you for your recent review of the Hyatt Regency Algiers Airport. We appreciate you taking the time to provide us with your feedback.
We are, of course, saddened that you did not fully enjoyed your experience due to the room booking. As explained by our front desk team, our internal booking system showed only one room booked for your arrival date and another one cancelled on march 6th for an arrival date on the 7th of march and as the reservation was made by a third party (hotel.com), the hotel has no possibility to modify the booking.
On the other hand, we really appreciate your comments on the friendliness of the staff, the pool as well as the fitness center and the location of the hotel.
On behalf of the team, we truly hope that we can welcome you back for another stay soon.
Kind regards,
Joerg Wickihalder
Hotel Manager
by A verified traveler
Posted 26 Jan 2022
My stay was beyond perfect. The facilities are excellent, but the best thing about this hotel is the staff who are unbelievably kind and helpful. They would assist all gifts and make you feel at home. The concierge Reda, more specifically, helped me a lot. I will definitely stay there again.
Comment from Hotel Management
27 Jan 2022 by Hyatt Regency Algiers Airport, Hotel Management
Dear Ouissal,
It is a great pleasure to read your feedback on your recent stay at The Hyatt Regency Algiers Airport.
We are delighted that you enjoyed the hotel's services.
It is a great honour for us to read that our guest have appreciated the quality of our services. Involved and passionate about our business, customer service is our priority.
We look forward to seeing you again soon,
With kind regards,
Joerg Wickihalder
Hotel Manager
by A verified traveler
Posted 9 Jan 2022 on Hotels
by A verified traveler
Posted 31 Dec 2021
by A verified traveler from Phoenix
Posted 18 Nov 2021
Convenient to ALG airport, within walking distance. Friendly, helpful staff with good English. Excellent hotel for business person.
by A verified traveler
Posted 11 Oct 2021 on Hotels
Room ok in the satisfaction
Food not a great choose poor and quality very low
Breakfast poor
Bar staff great
Reception great
by A verified traveler
Posted 9 Oct 2021
Very nice place, very friendly crews
