Ratings based on 940 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Farsley

Posted 31 Dec 2024
Great hotel
1 out of 5
by A verified traveler from Boynton Beach

Posted 7 Dec 2024
I don’t know HOW this property deserves a 4 star rating! Cracked walls, little soap, smelly pillows & sheets, paper thin walls and if you’re right by the elevator, you hear people constantly. I cancelled my next stay there and will be staying at the AC Marriot
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Very good for the price and nice and friendly staff , clean big rooms good breakfast and bed are good
5 out of 5
by A verified traveler

Beautiful Hotel .Charming, elegant, sophisticated.

Posted 2 Oct 2024 on Hotels
This is a beautiful hotel, very elegant and wonderfully maintained. We had a large triple room, with very comfortable beds and pillows. It had a separate bathroom and separate toilet , and was spacious and spotlessly clean. The interior furnishings , and fixtures are exquisitite and the hotel has an atmosphere of elegance and grace. The outdoor patio area is beautiful and the swimming pool also. The staff are professional and attentive . I highly recommend this hotel which is perfectly located near the port of Algeciras . A bea
5 out of 5
by A verified traveler

Posted 29 Sep 2024
The hotel was nice, old world charm. Built in 1901. Building kept up well. The only negative was the food. They need to step it up.
2 out of 5
by A verified traveler from Marietta

Posted 29 Sep 2024
The hotel is a grand, but older property with nice grounds, plenty of parking, a restaurant, a bar and a couple of pools. I'm sure that there are even more amenities that we didn't run across. The staff, on the other hand, rule it out for return visits for us. Several things that were implied (walk-in showers) or promised ( bathrobes and free breakfast) for "executive" rooms were not provided, under the excuse that it was a mistake on their website. They would, of course, speak to their offices, but it would be tough luck for us.The showers were understandable, as only certain rooms had them, but for the cost of loaning my wife a bathrobe for two days, and giving us the breakfasts that their own website promises, they've bought our recommendation that others look elsewhere.
3 out of 5
by A verified traveler

For the cost, it is a good hotel.

Posted 11 Sep 2024 on Hotels
This was a last minute booking after plans were changed and we needed a hotel closer to Tarifa. It is an older hotel but maintained. There is parking but they do charge which seems silly since they own the property where you park. The rooms were dated. There was only a food buffet available for 18 euros - options were many and actually food pretty good. The only negative, which is not the fault of the hotel, they had a bus load of young students staying and they decided to have a party two doors down until 2 am. I tried to reach the front to complain but did not get an answer. It was louder because we had our doors open to patio because the air was not working correctly - closed door and put on a sound machine to block the noise! Also it is an easy drive over to Gilbraltar!
5 out of 5
by A verified traveler

Posted 31 Aug 2024 on Hotels
Very nice old fashioned hotel
4 out of 5
by A verified traveler

Posted 21 Aug 2024
Lovely, historical hotel. Room not up to expectations , good rooms kept for huge coach parties, but I must stress fantastically clean, Dining staff great, not too friendly on desk but overall thoroughly enjoyable. Kept very cool in hotel rooms . Pool could be bigger for size of hotel. We would return.
3 out of 5
by A verified traveler from Delray beach

Posted 31 Jul 2024
The hotel looks nice, great views, check in was fast, dinner buffet was enjoyable but the very poorly performing air conditioner in the rooms was unbearable