Ratings based on 244 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Quiet and clean. It is not close to main town but it’s accessible by car or Uber. Breakfast is included with your stay.
Comment from Hotel Management
21 Nov 2024 by Vitor's Plaza Team, Hotel Management
Dear Karen,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the tranquillity and cleanliness of Vitor's Plaza during your stay. It's wonderful to know that you found the location convenient with access to the main town by car or Uber.We are also pleased that you appreciated the inclusion of breakfast with your stay, as we strive to offer a convenient and enjoyable experience for our guests.Your feedback is invaluable to us, and we hope to welcome you back to Vitor's Plaza for an even more satisfying experience in the future.Kindest regards,
by A verified traveler
Posted 5 Nov 2024
Not far from Alvor, beaches 5 euros in taxi
Comment from Hotel Management
7 Nov 2024 by Vitor's Plaza Team, Hotel Management
Dear Neil,Thank you for taking the time to share your feedback about your recent stay at Vitor's Plaza. We are delighted to hear that you appreciated our convenient location, being just a short taxi ride from Alvor and the beautiful beaches.We hope you found the local area as charming and enjoyable as many of our guests do. Alvor is indeed a lovely place to explore, with its scenic views and vibrant atmosphere.We look forward to welcoming you back to Vitor's Plaza for another enjoyable stay.Warm regards,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Vitor's Plaza Team, Hotel Management
Dear Rachael,Thank you for taking the time to share your feedback and for rating your stay at Vitor's Plaza. We truly appreciate your perspective and are pleased to see that overall, you had a positive experience with us.If there are specific areas where you felt we could have done better, we would love to hear more details so we can address these issues directly. We are committed to providing a superior guest experience and ensuring that all of our facilities meet the high standards we strive for.Thank you once again for your review and for choosing Vitor's Plaza for your stay. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.Warm regards,
by A verified traveler
Posted 17 Oct 2024
Amazing staff and property !!! Would deffo stay here again !!
Comment from Hotel Management
21 Oct 2024 by Vitors Plaza Team, Hotel Management
Dear Felicia,Thank you so much for your fantastic review and for rating us 5 out of 5! We are thrilled to hear that you had such a positive experience with our staff and enjoyed your time at our property. Our team is dedicated to providing exceptional service, and your appreciation means a lot to everyone here.We are delighted to know that you would definitely choose to stay with us again. It is always a pleasure to welcome returning guests, and we look forward to making your next visit just as amazing, if not even better!Thank you once again for your kind words and support. Until your next stay, we wish you safe and happy travels!Warmest regards,
by A verified traveler
Posted 2 Oct 2024
Good as always
Comment from Hotel Management
3 Oct 2024 by The Vitors Plaza Team, Hotel Management
Dear Malcolm,Thank you so much for your kind review! We're thrilled to know that you've consistently had a good experience with us at Vitors Plaza. Your feedback is invaluable and helps us to continually improve our services. We can’t wait to welcome you back for another great stay!Warm regards,
by A verified traveler
Posted 26 Aug 2024
Family friendly
Comment from Hotel Management
3 Sep 2024 by Vitor's Plaza Team, Hotel Management
Dear Marlene,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a 5 out of 5 experience at Vitor's Plaza. Your kind words about our family-friendly atmosphere truly warm our hearts. We strive to create a welcoming and enjoyable environment for all our guests, and it's incredibly gratifying to know that we succeeded during your visit.We hope to welcome you and your family back to Vitor's Plaza in the near future.Warm regards,
by A verified traveler
Good value for the money.
Posted 31 Jul 2024 on HotelsLovely stay. A little surprised by some of the property condition. Parts of the hotel and our room seemed very outdated, most notably by the yellow tint on the"once white" fridge and other home appliances and a +20 y/old TV, which wasn't very well depicted. However, breakfast was nice. Dinner not great, so we ate out every night after our first dinner at the hotel. Overall very happy for this stay. Good value for money.
Comment from Hotel Management
1 Aug 2024 by Vitor's Plaza Team, Hotel Management
Dear Daniel,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found good value for your money and had an overall positive stay at Vitor's Plaza. Your kind words about our breakfast and the value provided are greatly appreciated.We regret to learn that certain aspects of the property did not meet your expectations. Your observations regarding the condition of the appliances and the outdated TV are valuable to us. Rest assured, we are committed to continuously improving our facilities and services, and your comments will be taken into consideration as we plan future upgrades to enhance our guests' experiences.We hope to welcome you back in the future and provide an even better stay.Kind regards,
by A verified traveler
Posted 18 Jul 2024
A lovely apartment, quiet and friendly. Child friendly
Comment from Hotel Management
22 Jul 2024 by Vitor's Plaza Team, Hotel Management
Dear Deirdre,Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay at Vitor's Plaza and found the apartment to be lovely, quiet, and friendly. It's wonderful to know that our child-friendly amenities met your expectations and contributed to a pleasant experience for your family.We can’t wait to welcome you back to Vitor's Plaza for another great vacation.Best regards,
by A verified traveler
Posted 11 May 2024
Big space . Good for family .
Comment from Hotel Management
22 May 2024 by Vitor's Plaza Team, Hotel Management
Dear Wei,Thank you so much for your kind review! We are delighted to hear that you enjoyed the spaciousness of Vitor's Plaza and found it suitable for your family.If there is anything we can do to make your next stay even better or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you and your family back to Vitor's Plaza.Warm regards,
by A verified traveler
Posted 1 May 2024
Accessibility - The hotel property is fully wheelchair accessible, however may be difficult for a wheelchair user travelling solo as the ramps are really quite steep, some doors are not automatic and the entrance doesn’t have a lowered kerb nearby, however if you go to the right of the entrance there is a lowered kerb at the garage.
The pool has wheelchair access via a steep ramp around the back of the pool bar. At the bottom there is a “half pipe” style dip (I think designed for having water in to clean feet, but it was empty) and this is immediately before the gate which you need your card to open. This personally was too much for me to manage alone, so I would be unable to use the pool as solo traveller unless I asked for help - which I am sure they would gladly do!
The villa entrance ramps are the same, too steep for a solo wheelchair traveller, but again the staff would be more than happy to assist.
The apartment we had was a one bedroom and it was very spacious! The door holds itself open once fully open which is handy for wheelchair users. The doors are all wide enough for wheelchairs and there is ample room to move around in the living space, bedroom
and balcony which is really quite rare! The bathroom we had was not wheelchair accessible purely because the door opened in to the room, if it opened outwards, it could be made in to a disabled bathroom fairly easily. The balcony was wheelchair accessible with a small but manageable bump up on the way back in.
Comment from Hotel Management
2 May 2024 by Vitor's Plaza Team, Hotel Management
Dear Sharyn,Thank you so much for taking the time to share your detailed feedback with us on Expedia, and for rating your experience at Vitor's Plaza with a 5 out of 5! We're thrilled to hear that you found our property fully wheelchair accessible and enjoyed the spaciousness of your apartment. Your insights are incredibly valuable to us as we strive to make every guest's stay as comfortable and convenient as possible.We acknowledge the challenges you've identified, such as the steepness of some ramps, the need for more automatic doors, and the accessibility of the pool area for solo wheelchair travelers. We take your feedback seriously and we will look into ways to improve these aspects to better serve our guests with mobility needs. Your suggestion regarding the bathroom door is particularly insightful, and we will consider this modification to enhance accessibility further.We are heartened to hear that you felt confident our staff would be more than happy to assist, and we want to reassure you and future guests that our team is always eager to help make your stay as enjoyable and stress-free as possible.Thank you again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you back to Vitor's Plaza in the future, where we aim to provide an even more accessible and enjoyable experience for all our guests.Kindest regards,
