Ratings based on 399 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 21 Sep 2024
The room was comfortable and clean. Nice & friendly staff working at the front desk and in the whole hotel. I will definitely come back to stay at this facility.
Comment from Hotel Management
29 Sep 2024 by Luisa Santos, Hotel Management
Dear Mrs. Fabiola,Thank you for your kind review about our hotel Vila Galé Collection Praia! We are thrilled to hear that you found the room comfortable and clean, and that our staff made a positive impression on you. It's wonderful to know that you would consider staying with us again, and we look forward to welcoming you back in the future.Best regards,Luisa Santos
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Luisa Santos, Hotel Management
Dear Mrs. Alicia,Thank you for yor amazing rating.We hope see you soon.Best regards,Luisa SantosBest regards,
by A verified traveler
Excellent boutique hotel very close to the beach
Posted 13 Sep 2024 on HotelsComment from Hotel Management
29 Sep 2024 by Luisa Santos, Hotel Management
Dear guest,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at our boutique hotel and enjoyed our proximity to the beach. We hope see you soon.Best Regards,Luisa Santos
by A verified traveler
Posted 6 Sep 2024 on Hotels
Excelent choice for those who want to spend quiet holidays and don´t have any children that are not allowed. Great pool and spa and a few minutes walk to the beach. Very good service and a big variety of choices for lunch and dinner as well as drinks. Not very expensive having a good value for money.
Comment from Hotel Management
10 Sep 2024 by Luisa Santos, Hotel Management
Dear Mr. Joao,Thank you for your wonderful review Our Hotel Vila Galé Collection Praia! We are thrilled to hear that you enjoyed the quiet and relaxing atmosphere, along with our pool, spa, and proximity to the beach. It's also great to know that our dining options and service met your expectations.We appreciate your kind words and look forward to welcoming you back for another peaceful and enjoyable stay.Best regards,Luisa Santos
by A verified traveler
Peaceful hotel for couples!
Posted 6 Sep 2024 on HotelsVery nice place to stay. Great location! Tasty breakfast. Nice spa. Great staff!
Comment from Hotel Management
10 Sep 2024 by Luisa Santos, Hotel Management
Dear Mrs. Nataliya,Thank you so much for your kind review about our Hotel Vila Galé Collection Praia! We're delighted to hear that you enjoyed your stay, especially our location, breakfast, spa, and the service provided by our team. It's always a pleasure to know our guests had a peaceful and pleasant experience.We hope to welcome you back soon!Best regards,Luisa Santos
by A verified traveler
Posted 4 Sep 2024 on Hotels
Very close to the beach
I found it so strange they didn't give out irons in the room, I landed and needed to go straight to a family event and they wouldn't provide an iron. At least provide an ironing room! Room service breakfast was very poor and I didn't get much of a welcome when I went to the standard breakfast, staff were a bit aloof.
Hotel was really nice other than that - plenty of room by the pool.
Comment from Hotel Management
10 Sep 2024 by Luisa Santos, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear you enjoyed our hotel's location and pool area. However, we apologize for the inconvenience regarding the irons and the quality of breakfast service. We take your comments seriously and will review them with our team to improve the guest experience. We would like inform that we do have a laundry service available.We hope to have the opportunity to welcome you back and provide you with a flawless stay.Best regards,Luisa Santos
by A verified traveler
Hotel was clean and comfortable
Posted 7 Jul 2024 on HotelsThis hotel was very nice, however it was not worth the price we paid when comparing to other places we have stayed. One would not expect water stains in the ceilings and mould in the tub when paying over $300 per night.
Hotel was clean and quiet -however they seemed to be low on staff-considering a few staff members commented about just how busy they were.
The beach is so close and beautiful-which is a major selling point for sure!!Would we stay again? Likely not given the price and amenities offered.
Comment from Hotel Management
9 Jul 2024 by Luisa Santos, Hotel Management
Dear Mrs. Lana,Thank you for your review. We are pleased to hear that you found the hotel clean, comfortable, and appreciated the proximity to the beach. However, we are sorry to learn that certain aspects of your stay did not meet your expectations.We apologize for the water stains and mold you encountered; this is certainly not up to our standards. Our maintenance team has been alerted to address these issues promptly. Regarding the staffing levels, we are working diligently to ensure our team can meet the demands and provide excellent service at all times.We value your feedback and will use it to improve our services. Should you decide to give us another chance in the future, we will strive to make your stay more enjoyable.Best regards,Luisa Santos
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Luisa Santos, Hotel Management
Dear Mr. James Henry,Thank you for your amazing review to Hotel Vila Galé Collection Praia.Best Regards from the sunny Galé beach,Luisa Santos
by A verified traveler
Posted 4 May 2024
Best massage in a long time!
Comment from Hotel Management
16 May 2024 by Luisa Santos, Hotel Management
Hi Alan,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our massage services. Our goal is to provide top-notch relaxation and rejuvenation to all our guests, and it's fantastic to know that we succeeded in delivering the best massage you've had in a long time.We truly appreciate your kind words and your support to Hotel Vila Gale Collection Praia. We hope to have the pleasure of welcoming you back for another fantastic massage experience in the future.Warm regards,Luisa Santos
