Ratings based on 133 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Daniel Silva, Hotel Management
Dear Dawn, Thank you for your feedback and for choosing The Magnolia hotel for your recent stay, Happy to see that you've enjoyed your stay with us, Looking forward to welcome you soon, Kindest Regards
by A verified traveler
Posted 11 Sep 2024
Great staff!!
Comment from Hotel Management
13 Sep 2024 by Daniel Silva , Hotel Management
Dear Wayne, Thank you very much for your feedback, we are happy to know that you have enjoyed your recent stay with us, Looking forward to welcome you soon, Kindest Regards, Daniel Silva
by A verified traveler from Chicago
Posted 30 Aug 2024
Excellent resort in a perfect location. Service was spectacular! Loved the pool area and complimentary breakfast. Can’t recommend this place enough for your stay in the Algarve!
Comment from Hotel Management
31 Aug 2024 by Daniel Silva , Hotel Management
Dear Ryan, Thank you for staying with us and for your feedback, We are delighted to hear that you enjoyed our service, pool and breakfast, We look forward to seeing you again soon, Kind regards,Daniel Silva
by A verified traveler
Posted 25 Aug 2024
Breakfast was amazing! Staff very helpful and attentive. Lovely location and pretty peaceful
Comment from Hotel Management
27 Aug 2024 by Daniel Silva , Hotel Management
Dear Darren, Thank you for staying with us and for sharing your feedback, It's good to hear that staff and location marked your experience with us, Looking forward to welcoming you soon, Kindest Regards Daniel Silva
by A verified traveler
Slightly Disappointing
Posted 21 Aug 2024 on HotelsThe toilet was the most concerning as you couldn’t sit on it without squashing yourself against the marble top that houses the sink which had 2 cracks through it too. Must cramped uncomfortable toilet I’ve ever experienced. The walls scuffed and the extendable mirror rusty overlooking the balcony the lower rooms had very unkempt area they walked to their doors. No tea or coffee facilities and not even a hairdryer in the rooms.
Having said all that the breakfast was lovely and the staff very pleasant.
Comment from Hotel Management
18 Sep 2024 by Daniel Silva , Hotel Management
Dear Anonymous, Thank you very much for your detailed feedback. We sincerely apologise for any inconvenience you experienced during your stay. Your comfort is our top priority and we are taking immediate steps to address the issues you have raised:1.Bathroom layout and condition: We are reviewing the layout and condition of the bathrooms to ensure they are comfortable and functional. We will start refurbishing the rooms by the end of the year. The cracked sink and rusty mirror will be replaced immediately.2.Room maintenance: We will improve our maintenance routines to address the chipped walls and ensure that all areas, including the paths to the lower rooms, are well maintained.We are pleased to hear that you enjoyed your breakfast and found our staff to be pleasant. Your positive comments will be passed on to the team. Thank you for helping us to improve and we hope to have the opportunity to provide you with an even better experience in the future. If you have any further concerns or suggestions, please do not hesitate to contact us. Kindest Regards
by A verified traveler
Great value in Quinta
Posted 9 Aug 2024 on HotelsGreat location, great breakfast….easy
Comment from Hotel Management
10 Aug 2024 by Daniel Silva , Hotel Management
Dear Timothy, Thank you for your feedback and for staying with us, We're happy and proud to hear that you had a great experience with us, Looking forward to welcome you soon, Kindest Regards Daniel Silva
by A verified traveler
10 day saty
Posted 2 Aug 2024 on HotelsThe hotel overall was friendly & the service was good. However, room cleaning was missed on two occasions. This was however, put right when raised with management. Access to the two bedroom cottages in which we stayed was a cobbled road, with many displaced trip hazard cobbles and was even worse around our cottage.
Comment from Hotel Management
3 Aug 2024 by Daniel Silva , Hotel Management
Dear Stephen, thank you very much for your feedback our maintenance team will resolve this problem quickly, we hope to have the opportunity to welcome you again,Kindest Regards, Daniel Silva
by A verified traveler
Posted 2 Aug 2024
Second visit to Magnolia, great service, food is excellent
Comment from Hotel Management
3 Aug 2024 by Daniel Silva , Hotel Management
Dear Elizabeth, Thank you for yopur feedback, glad to hear that you enjoyed our service and food, looking forward to welcome you again Daniel Silva
by A verified traveler
Posted 27 Jul 2024
Amazing staff, lovely ambience.
Room was very small and very dark. No ceiling lights in main room.
Comment from Hotel Management
3 Aug 2024 by Daniel Silva , Hotel Management
Dear Geraldine, Thank you very much for your feedback. We're delighted to hear that you appreciated our staff and ambience. However, we're sorry that the size of the room and the brightness affected your stay, We hope you'll give us another chance in the future. Kind regards
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Daniel Silva , Hotel Management
Dear Maria, Thank you very much for choosing the Magnolia hotel for your recent visit to the Algarve, We are really happy to know that you've enjoyed your stay, Looking forward to welcome you soon,Kindest Regards
