Ratings based on 19 Verified Reviews
2.2 Room cleanliness
2.4 Service & staff
2.1 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not yet
Posted 20 Aug 2022 on HotelsThey are renovating the proerty It is not ready My room had a broken shower door no water pressure and it leaked all over floor. They take only cash NO cards It is without a/c so windows open and street noise constant Church across street rings bells on the hour 9 am to 10 am Otherwise the service staff were very friendly and as helpful as they could be
Comment from Hotel Management
26 Aug 2022 by Guest Relations Manager, Hotel Management
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and aim to resolve it promptly and accurately. Your business means a lot to us, we have set a high standard for ourselves and we’re so sorry to hear this was not met in your interaction during your stay with us. The guest house is under new management and we thrive in customer satisfaction, please accept our sincere apologies for the inconvenience caused. Kind regards.
by A verified traveler
Posted 8 Aug 2022
Let’s be clear about this property and staff, The authority’s should have closed this place longtime ago, everything falling apart.
1- bedrooms are very very dirty and old, nothing like the pictures of website.
2- toilet smells bad all day and night originated from the toilets plumbing.
3- staff members are noisy during night talking and listening music ‘specifically’ 4 floor
4- I can provide evidence about my claim but the website doesn’t aloud me to upload the images.
Please check the reviews and avoid being scammed by this scammers.
by A verified traveler
Posted 27 Jul 2022 on Hotels
Comment from Hotel Management
30 Jul 2022 by Guest Relations Manager, Hotel Management
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and aim to resolve it promptly and accurately. Your business means a lot to us, we have set a high standard for ourselves and we’re so sorry to hear this was not met in your interaction during your stay with us. The guest house is under new management and we thrive in customer satisfaction, please accept our sincere apologies for the inconvenience caused. Kind regards.
by A verified traveler
Posted 28 Oct 2020
Comment from Hotel Management
12 Nov 2020 by Ivy Guest Relations Manager , Hotel Management
Dear [Guest ], thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
by A verified traveler
Very good price/quality
Posted 26 Oct 2020 on Hotelshonestly the the hotel was very good price/quality nice balcony good rooms.....
Look for the price you can not expect a 5 star hotel but for what it is and the price it it was very good for me everything was clean.
I would recommend and im a hotels.com gold member
Thank you from giordano and rute
Comment from Hotel Management
28 Oct 2020 by Ivy Guest Relations Manager , Hotel Management
Dear [Jeremy Belo], thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
by A verified traveler
Posted 16 Aug 2023 on Hotels
Fiquei muito desapontada com o quarto. Chuveiro furado, para tomar banho não dava para nós molharmos como deve de ser, ventilador todo sujo de poeira, estores da janela estragado não descia, quarto muito quente, televisão não funcionava. Não tinha elevador para irmos ao 3 andar. fotos desatualizadas, mesmo sem condições para nada
by A verified traveler
A pior experiência da minha vida
Posted 22 Apr 2023 on HotelsQuarto sem condições, não ter una cadeira e na ter pelo menos uma base para por uma mala e sem candeeiros de mesa de cabeceira, sem mais explicações.
by A verified traveler
Catastrofico
Posted 10 Aug 2022 on HotelsLlegamos a las 18h y todavía no tenían la habitación lista para entrar, por ello decidimos irnos a dar una vuelta y hacer tiempo. Llegamos y seguía sin estar lista después de una hora.
El segundo día de nuestra estancia tras percibir olores un tanto extraños desde el dia anterior se nos inundo la habitación entera de aguas fecales de todas las habitaciones. Lo único bueno (y que menos) es que nos cambiaran de habitación. Ruidos constantes y trato regular. Lo único bueno que se podría destacar aunque es algo básico es la limpieza de la mujer que está ahí.
Si queréis unas vacaciones tranquilas mi pareja y yo os recomendamos que no vayais a este sitio
Comment from Hotel Management
10 Aug 2022 by Guest Relations Manager, Hotel Management
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and aim to resolve it promptly and accurately. Your business means a lot to us, we have set a high standard for ourselves and we’re so sorry to hear this was not met in your interaction during your stay with us. The guest house is under new management and we thrive in customer satisfaction, please accept our sincere apologies for the inconvenience caused. Kind regards.
by A verified traveler from Zuerich
Posted 5 Jul 2022 on Ebookers
by A verified traveler
Decepção
Posted 24 Jun 2022 on HotelsHorrível.
Comment from Hotel Management
27 Jun 2022 by Guest Relations Supervisor , Hotel Management
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and aim to resolve it promptly and accurately. Your business means a lot to us, we have set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction during your stay with us. The guest house is under new management, and we thrive in customer satisfaction, please accept our sincere apologies for the inconvenience caused. Kind regards.
