Ratings based on 207 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great staff great place!!
by A verified traveler from Winnipeg
Posted 9 Nov 2024
Staff was excellent. Very friendly. Food was delicious in bar and dining room
by A verified traveler
Posted 30 Sep 2024
No
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Close to amenities, shuttle buses.
Hotel in need of moderation. It’s not 4star standard.
Comment from Hotel Management
26 Sep 2024 by The Management, Hotel Management
Dear Guest,We appreciate your feedback, we were pleased to see that your stay was pleasant and that our services and facilities met your expectations.We are sorry that you do not agree with the rating of our Hotel as our team works daily to maintain high levels of quality and offer unique experiences to our guests.We hope you will visit us again.Best regards,
by A verified traveler
Posted 19 Aug 2024 on Hotels
Great hotel in a good location. The staff and facilities are great.
Comment from Hotel Management
9 Sep 2024 by The Management, Hotel Management
Dear guest,Thank you very much for your comment, as well as the top score you gave our hotel and our service. Thank you very much for your opinion, especially for your kind comments regarding the friendliness of our staff, which were very much appreciated.Thank you for rating your experienceWe look forward to welcoming you back to our hotel.Yours sincerely
by A verified traveler
Posted 14 Aug 2024
Stayed with family. We arrived late due to flight delay, warm welcome from the receptionist. I was delighted with the room upgrade and bottle of wine, as a gold member. The 324 room was very spacious and clean. It has a balcony overlooking part of the pool area and surrounding ground. Breakfast in the morning had a wide variety, after 9am it gets busy.The Pool facilties were clean and plenty of loungers avaliable. There is indoor pool, I didnt use it. Mainly outside with 2 large pools and 2 small for children. There is a kids play area with swing and slide. Hotel provides free shuttle bus to old town, new town and sister hotel. Nice late checkout of 12pm no need to rush after breakfast. Overall its a pleasant stay and I would definitely come again. Thank you 😊
Comment from Hotel Management
8 Sep 2024 by The Management., Hotel Management
Dear guest,Thank you very much for your comment, as well as the maximum score you gave our hotel and our service. We are very proud to see that you want to return to our hotel, and we assure you that our daily goal is to serve our guests well and provide unique and unforgettable experiences.We look forward to welcoming you back and offering you another rewarding experience.Kind regards,
by A verified traveler
Posted 19 Jul 2024
The hotel was ok .
Comment from Hotel Management
18 Aug 2024 by The Management, Hotel Management
Dear Guest,We appreciate your feedback; we were pleased to see that your stay was pleasant and that our services and facilities met your expectations.We hope to be able to count on your visit, again and soon, at our hotel.With best regards,
by A verified traveler
Posted 17 Jul 2024
Great location. Hotel kind of out dated.
Comment from Hotel Management
18 Aug 2024 by The Management, Hotel Management
Dear guest,Thank you for your positive score.We have taken note of your comment and would like to emphasise that your feedback has been forwarded to the relevant department managersAttention, friendliness and availability towards our guests are part of our daily objectives.We look forward to welcoming you back to our hotel.Best regards
by A verified traveler
Posted 15 Jul 2024 on Hotels
Enjoyed my stay, staff was very friendly and helpful, great breakfast lots of choices.
Pool was clean and very accessible.
Comment from Hotel Management
18 Aug 2024 by The Management, Hotel Management
Dear guestWe appreciate your comments, which contribute to our goal of constantly improving the quality of our service, thus increasing the satisfaction of our guests. We are pleased to know that the facilities and service of our hotel met your expectations and that you had a pleasant stay. On behalf of the entire Real Bellavista team, we would like to thank you for your kind comments. It is encouragement like this that motivates us to continue our work.We look forward to your return visit to Real Bellavista and remain at your disposal for any assistance or clarification you may require. Kind regards,
