Ratings based on 228 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The hotel states it is 4 stars but the quality of fittings etc is bad, much in need of a renovation. No breakfast included either.
Comment from Hotel Management
20 Nov 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Thank you very uch for your review.Best Regards
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Ana Costa e Equipa Luna Olympus, Hotel Management
Cara Dª Gracinda,Gratos pela vossa preferência e avaliação.Esperamos poder acolher-vos de novo no Luna Olympus .Melhores Cumprimentos
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Mr. Allan,Thank you very much for your preference and evaluation.We hope to welcome you back again in the near future.Best Regards
by A verified traveler from Bridgwater
Posted 10 Jul 2024
The 4 of us stayed in a 2 bedroom apartment and was amazed by how spacious it really was. Hotel was very clean, the staff were very friendly, breakfast was fine, swimming pool very nice, great location as very close to the beach and marina, also had supermarket next door along with a bar that served food if you didn't want to venture far, overall had a great holiday and would definately return here
Comment from Hotel Management
11 Jul 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Darren,Thank you so much for your preference and kind review.We are so glad to hear that you have enjoyed your stay with us.We hope to welcome you back again in the near future.Kindest Regards
by A verified traveler
Great location
Posted 2 Jul 2024 on HotelsWas golfing hotel was ideal. Great location for bars and restaurants
Comment from Hotel Management
2 Jul 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Mr Gavin, Thank you for your constructive comments. Feedback from our guests is very important to us. We will take into account the facts you mentioned in order to improve and continue to provide a positive experience for our guests. We hope to welcome you again soon at Luna Olympus. Best regards, Ana Costa and Luna Olympus Team
by A verified traveler
Posted 19 Jun 2024
Not a four star room, very dated, pool area unsuitable to walk on, no notification of no facilities on site so no bar or Restuarant,
Comment from Hotel Management
20 Jun 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Mrs Helen,Thank you very much for your preference and review.Our Restaurant is open for breakfast from 01 june to 31st october as advirtised in all of our channels of sales.We do not have a Bar in our Hotel, and there is no mention of it in any of our sales channels, so there is no poin of informing of a non existent service as we do not advirtise it.We apologize for the fact that we did not meet your exectations and we took good note of the mentioned issues in order to improve them.Best Regards
by A verified traveler
Perfect Location
Posted 17 Jun 2024 on HotelsThe location of this hotel is absolutely perfect! The pool area is small but there were always plenty of sun loungers available. The rooms could definitely do with updating but as a base in a perfect location, you can’t complain too much. Our apartment was enormous with a giant balcony and it was cleaned daily.
Comment from Hotel Management
20 Jun 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear GuestsThank you very much for your preference and review.We are glad to hear that you had a nice stay with.We took good note of the less positive points mentioned and be sure that we will try our best in order to improve these issues.Looking forward to welcome you again at Luna OlympusBest Regards
by A verified traveler
Posted 14 Jun 2024
Hotel located well for plenty of restaurants, bars and the Marina and a 20 min stroll along the beach to the old town.
Be aware there are extra charges! Pool towels and a key for mini safe have a daily charge if you want to use them.
Apartment was enormous! Came with a living and dining area, a kitchenette with all you need to cook with including a fridge. The bedroom and living room both had new aircon units, these worked well and were quiet. The shower had great pressure and kept temp. Again be aware it runs off a boiler so if hot water runs out you’ll have to wait for it to heat up again.
Rooms were cleaned daily.
The hotel is in need of updating, doors and furniture chipped. Sofa smelt badly of stale cigarette even though you could see it had been cleaned. Ceiling in the bathroom had a tile missing.
Pool area was nice, clean and always sunbeds available. Breakfast was ok, standard fry up ingredients alongside fresh fruits, baked items, cheeses, the ladies that made breakfast were very friendly!
There are some amazing restaurants to choose from in the area, around the marina was exceptional but expensive. Take a walk and there are many local restaurants to try and are more affordable.
I read a lot of reviews regarding the bars under the hotel, I was at the front on 4th floor and couldn’t hear it unless my balcony door was open.
Overall I’d stay again, made for a good base after exploring or laying by the pool.
Comment from Hotel Management
15 Jun 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear JemmaThank you very much for your preference and review.We are glad to hear that you had a nice stay with us.We took good note of the less positive issues mentioned, and we will work hard to sort them out.Looking forward to welcome you again at Luna Olympus.Best RegardsAna Costa and Luna Olympus Team
by A verified traveler
Posted 19 May 2024 on Hotels
Comment from Hotel Management
22 May 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Mr. Simon,Thank you very much for your preference and evaluation.We hope to welcome you again at Luna Olympus in the near future.Best Regards
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
22 May 2024 by Ana Costa and Luna Olympus Team, Hotel Management
Dear Mr. Stuart,Thank you very much for your preference and review.Looking forward to welcome you again in the near future,Best Regards
