Ratings based on 177 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
We didn’t notice that the hotel rooms didn’t have AC so thankfully the nights were cool enough to keep the room temp okay.
Comment from Hotel Management
18 Sep 2024 by Magda Ribeiro - Customer Support Barata Hotels, Hotel Management
Dear guest,Thank you very much for your feedback and score given to our service.Hope to see you again.Best Regards
by A verified traveler
Posted 8 Sep 2024
Slightly outdated but very clean, with pleasant staff
Comment from Hotel Management
9 Sep 2024 by Magda - Customer Support, Hotel Management
It's truly gratifying to hear that your stay was enjoyable and that you were satisfied with our service and staff. We assure you that we will always strive to provide the best of ourselves to make your experience unique.Thank you for your feedback, and we look forward to welcoming you again soon.Best regards,Magda Ribeiro - Customer Support Barata Hotels
by A verified traveler
Posted 1 Sep 2024
The ladies at the front desk were very nice and the rooms was very clean. The hotel did not have AC and the 2 little fans in the room were not enough. The street lights are very bright and disturbing at night. It was very noisy specially at night. The gargabe truck picked up the garbage at 2:45am and woke us up. In the room we were at there was a lot of weird noises happening. Someone dragging a chair across the floor, feet dragging, and many more noises that made it impossible for us to rest. We ended up leaving at 4:30am and went to the car and slept there. It was such a horrible and uncomfortable experience. If you are looking for a nice quiet place to rest, this is not your hotel.
Comment from Hotel Management
5 Sep 2024 by Magda - Customer Support, Hotel Management
We would like to thank you for sharing your feedback.We deeply regret that certain aspects of your stay did not meet your expectations. We strive to keep our facilities up to date. However, we continue to work tirelessly every day and take note of your feedback, although we regret that it was so negative and affected your stay.Once again, we appreciate your time, and despite the issues encountered during your stay, we hope to have the opportunity to restore your confidence in our company in the near future.Best regards,
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Magda Ribeiro - Customer Service , Hotel Management
Estimado Cliente,Agradecemos a pontuação atribuída.Lamentamos não ter estado à altura das suas expectativas.Esperamos poder receber um feedback do seu lado para saber quais os pontos negativos e que devemos melhorar. Cumprimentos
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Magda - Customer Support, Hotel Management
Estimado Cliente,Agradecemos a pontuação atribuída ao nosso hotel e serviços.Esperamos voltar a recebe-lo novamente. Cumprimentos
by A verified traveler
Posted 24 Jul 2024
Pros
Walking distance to the beach ,restaurants ,bars
Pool
Free parking
Friendly staff
Balcony and water view
Breakfast on site
Cons
Bit outdated
No toiletries
1 plug in the room
Comment from Hotel Management
25 Jul 2024 by Magda Ribeiro - Customer Support Barata Hotels, Hotel Management
Dear guest,Thank you very much for your feedback, is very important to us. We're glad you liked the pool and our staff. However, we regret that some aspects did not live up to your expectations. We promise that we will investigate this situation for future improvement. Best Regards
by A verified traveler
Posted 15 Jul 2024
Room and location ideal for our one night stay.
Comment from Hotel Management
23 Jul 2024 by Magda Ribeiro - Customer Service , Hotel Management
Thank you for the score given to the hotel and services. We look forward to welcoming you again.
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Magda Ribeiro – Barata Hotels Apoio ao Cliente , Hotel Management
Dear guest,Thank you very much for the rating given to our hotel and services. Best Regards
by A verified traveler
Lovely Staff
Posted 29 Jun 2024 on HotelsThe staff there are really lovely, kind and very friendly and helpful. I’m sure if my husband and I were in our 20s and 30s we could have made it through, but the bed was so hard we went through 3 rather sleepless nights so we left two days early. On the positive, it’s a nice location with restaurants nearby.
Comment from Hotel Management
1 Jul 2024 by Magda Ribeiro – Barata Hotels Customer Support , Hotel Management
Dear guest,Thank you very much for your kind review, your feedback is very important to us.We hope this has been the first of many visits!See you soon!Best regards from the whole team.
by A verified traveler
Helpful
Posted 1 Jun 2024 on HotelsFront desk were so helpful, ensuring my request for a balcony was possible, second day onwards.
Comment from Hotel Management
3 Jun 2024 by Magda Ribeiro – Customer Support , Hotel Management
Dear guest,Thank you very much for your kind review, your feedback is very important to us.We hope this has been the first of many visits!See you soon!Best regards from the whole team.
