Ratings based on 290 Verified Reviews

3.3 out of 5
61% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2024
3 out of 5
by A verified traveler

Posted 25 Sep 2024
The price was right, but we didn’t realize the hotel was located right on the party strip. We had a room overlooking the bars and they were open till 4am with loud music blaring till then. That was our fault for not doing our research. But we had an unfortunate event where a severely drunk tourist tried to break down our door at 3am demanding we let him in. The phone in the room to call reception wasn’t working and the phone number for the hotel wasn’t working either so we had no way of contacting staff for assistance. Finally after 10 minutes the noise attracted someone and they managed to remove him before calling the police. But it was incredibly nerve wracking. Don’t know what we would have done if he had broken in.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024
2 out of 5
by A verified traveler

Posted 24 Aug 2024
The ac was barely blowing air, the front desk lady was not helpful, after I called 3 times, I had to go to reception to get a ventilator to help cool the room a bit. The beds were uncomfortable, old mattresses. The area around hotel is nosy and full of drunk tourist teenagers. The only nice thing to mention was breakfast
3 out of 5
by A verified traveler from Romford

Posted 7 Aug 2024
Lift out of action for 3 days a problem. Springing car parking charges on us when we booked knowing car parking was free. Lovely reception staff and breakfast staff. Breakfast high quality. Well done
1 out of 5
by A verified traveler from Brooklyn

This traveler left a rating score only Posted 24 Jul 2024
5 out of 5
by A verified traveler

Posted 19 Jun 2024
Unique location! Easy to get to all the attractions in that area. The breakfast was amazing. The hotel had a dinner option as well. The pool was clean and roomy. Parking was available.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024 on Hotels
3 out of 5
by A verified traveler

Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by General Manager, Hotel Management
Dear Gareth,Thank you for your review.Please feel free to reach us and develop further what we could have done better to improve your stay.Warm Regards,Tiago SilvestreGeneral Manager
5 out of 5
by A verified traveler

Posted 26 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Peter,Thank you for youjr review score.