Ratings based on 339 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Very nice hotel. Clean, spacious and also very quiet, which was good. The location was also good - walk distance to beach, old town and the stripe.
The meal (breakfast and dinner) was average. One thing not very happy was for arrange a taxi to Faro airport - was told by the front desk staff that they could arrange taxi with fixed price of 50euro but actually the driver charged by meter for 56euro saying never be fixed
Comment from Hotel Management
18 Oct 2024 by Carlos, Hotel Management
Dear Guest,Your comment is much appreciated. Thank you for your kind words and our apologies for some things that did not fully reach your expectations. Hope to see you in the near future.Kind regards,Carlos PrudêncioReception Supervisor
by A verified traveler
Posted 17 Sep 2024
Hotel was very nice could use a bit of updating ie Rooms but very clean. Bar area not big enough for the size of hotel so didn’t use it as much. Food was plentiful and amazing would say 5* but a good 4
Comment from Hotel Management
26 Sep 2024 by Grand Muthu Forte do Vale, Hotel Management
Dear Robert,Thank you for your thoughtful feedback! We're glad to hear you found the hotel nice and enjoyed the cleanliness and plentiful food. We greatly appreciate your patronage and look forward to welcoming you again. Best Regards,Miguel CondeResident Manager
by A verified traveler
Posted 19 Aug 2024
Pff it’s not a 5 star hotel, the best une 3 star. Everything is old
Comment from Hotel Management
19 Aug 2024 by Miguel Conde, Hotel Management
Dear Guest,Thank you for your review. We regret you did not mention your opinion to us while you were in our facility or else we would have taken the corresponding actions to meet your expectations. Regards,Miguel CondeResident Manager
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Grand Muthu Forte do Vale, Hotel Management
Precious Jamie,We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. On the behalf of MGM, we greatly appreciate your patronage and look forward to welcoming you again.Kind Regards,Miguel CondeResident Manager
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
4 Jul 2024 by Grand Muthu Forte do Vale, Hotel Management
Precious Vijay,We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. On the brhalf of MGM, we greatly appreciate your patronage and look forward to welcoming you again. Kind Regards,Miguel CondeTesident Manager
by A verified traveler
Posted 8 Jun 2024
The Hotel staff was very accomodating Their Shampoo dispenser was poor. The TV channels were very limited and several channels didn't work. There was no oven, but had a microwave. There is washing machine which was very nice. There was a lot of entertainment around the pool. Good restaurants walking distance.
Comment from Hotel Management
8 Jun 2024 by Carlos, Hotel Management
Dear Mr. Larry,Thank you so much for your much appreciated comments.Hope to see you again and that everything will be up to standard.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Miguel Conde, Hotel Management
Precious Annette,We like to take this opportunity to thank you for taking the time to share your feedback. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Warm Regards,Miguel CondeResident Manager
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by Miguel Conde, Hotel Management
Dear Philip,Thank you for taking time to share your feedback. We take your feedback in our account. Wish to see you again!Best Regards,Miguel CondeResident Manager
by A verified traveler
Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by Carlos, Hotel Management
Dear Mr. Paul, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. On the Behalf of MGM, We greatly appreciate your patronage and look forward to welcoming you again
by A verified traveler
Posted 24 Mar 2024 on Hotels
A nice stay in this hotel, which was a good base to explore Albufeira and around. The property is a little bit tired, but the rooms were spacious, the beds were comfortable, the spa was functional (though closing at 6pm is a bit early) and the staff were friendly, particularly Cristiano at reception who gave us excellent local recommendations throughout our stay and was always a friendly face.
Comment from Hotel Management
25 Mar 2024 by Miguel Conde, Hotel Management
Dear fred,We're glad to hear that you had a pleasant stay at our hotel and found it to be a good base for exploring Albufeira and the surrounding areas. We're delighted that you found the rooms spacious,comfortable. It's wonderful to hear that Cristiano at reception provided you with excellent local recommendations and was always friendly and helpful.Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Best Regards,Miguel CondeResident Manager
