Ratings based on 118 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2024
by A verified traveler
Very poor room
Posted 10 Jul 2024 on HotelsPoor cleaning
Dirty room
Hotel full so.unable to move
Caught 8 cockroaches in room
Toilet stained and worn
Dirty toilet brush
Claudia on reception amazing
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 31 May 2024 on Hotels
by A verified traveler
Great location. Close to beaches.
Posted 28 Feb 2024 on HotelsGood location, but dated. Comfortable and has amenities to make a longer stay perfect. The area is great and has amazing beaches!!
Comment from Hotel Management
1 Mar 2024 by Rita Bravo | Marketing, Hotel Management
Hello Shane,Thank you for your comment! We are glad to hear that you appreciated our great location and the closest beaches.We understand your observation about the older style of our establishment. We are constantly working to improve our facilities while maintaining comfort and amenities for a pleasant and extended stay.We hope to welcome you again for another amazing stay!Best regards,
by A verified traveler
Posted 22 Feb 2024
This is a complex not hotel and be prepared to accept this. Everything is scattered across , bar, dining, pools etc. The nice part is clearly the beach reached by free boat. The complex is dated, noisy with doors clunking, beds being dragged across tiled floors, in fact cleaning staff do this exceptionally well so no lie in. Off season so maintenance going on adding to noise and inconvenience. 4 night stay was plenty but not a place I’d recommend for any longer.
Comment from Hotel Management
26 Feb 2024 by Rita Bravo | Marketing, Hotel Management
Dear Martin,Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced during your stay.We understand your observations regarding our complex layout and the scattered amenities. While we strive to provide a unique experience, we regret if this aspect did not meet your expectations. Your feedback regarding the noise and maintenance issues is duly noted, and we will take steps to address them to enhance the overall guest experience.We're glad to hear that you enjoyed the beach access via our free boat service. However, we apologize if other aspects of your stay fell short of your expectations.Your comments are valuable to us as they help us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,
by A verified traveler
Posted 19 Dec 2023
It was off season but still had options for where to eat, shop, and to go sightsee. The taxi company they use are good and reasonably priced for when the buses weren't available. The staff were super helpful and helped me make the most of my stay. I really enjoyed it and plan to return there in the future.
Comment from Hotel Management
3 Jan 2024 by Rita Bravo | Marketing, Hotel Management
Dear Gina,Thank you for sharing your experience with us. We're delighted to hear that despite being the off-season, you found various dining, shopping, and sightseeing options available. We're glad the taxi service proved useful when buses weren't accessible, providing you with convenience.It's wonderful to know that our staff's assistance contributed to maximizing your stay. Your intention to return in the future is truly appreciated, and we look forward to welcoming you back.If you have any preferences or requests for your next visit, please do not hesitate to let us know. We're excited about the opportunity to host you again.Warm regards,
by A verified traveler
Late Break
Posted 20 Oct 2023 on HotelsWe have been here in the past, as it is nice and peaceful this time of the year yet climate still hot and sunny. Entertainment and bar still going strong to end of October. You can walk to the train station & get to town 1euro something or visit other resorts off the same line- boat taxi ( free) to the beach which is first class - Depends what you are looking for - hustle & bustle or peace & quiet- well run large site would be great for the kids if they where not in school 🙂.
Comment from Hotel Management
24 Oct 2023 by Eva Reis | Guest Relations, Hotel Management
Dear Guest,Thank you very much for your review and for choosing Golden Club Cabanas.We are delighted to know that you have enjoyed your time with us.We hope to have the opportunity and pleasure of welcoming you back to our hotel.Kind regards,Eva Reis Guest Relations
by A verified traveler
Great place for families with children
Posted 19 Oct 2023 on HotelsGreat place for families. Weather in mid October was just beautiful, the outside pool was great for the kids. It was lovely and quiet during the Scottish October break so lots of sun loungers etc - guess it could get a bit crowded during peak season but that's the same everywhere. Hadn't planned on using kids club but the program was so nice that they ended up going a few times. Beach accessible by using a small boat which only takes a few minutes. Maintenance team were super quick and helpful (replaced an entire oven in less than an hour when it stopped working!).
Comment from Hotel Management
19 Oct 2023 by Eva Reis | Guest Relations, Hotel Management
Dear Guest,Thank you for sharing your experience with us. Your kind words about our team and service are quite inspiring to us.We are delighted to know that you have enjoyed your time with us.We hope to have the opportunity and pleasure of welcoming you back to our hotel.Kind regards,Eva Reis Guest Relations
by A verified traveler
Posted 10 Apr 2023
A lovely waterfront location wasted by this property. Poorly maintained and ill equipped apartment for a long-term stay. Should be taken off-market until physical plant has been updated and thoroughly cleaned. Mandatory wearing of plastic wristband was useful only for boat ride to oceanfront. Indoor hot tub requires bathing cap (didn't know these still exist) and indoor gym costs extra. The entire property is an embarrassment to Portugal.
Comment from Hotel Management
10 Apr 2023 by Eva Reis | Guest Relations, Hotel Management
Dear Guest,Thank you for your feedback.We genuinely apologize for not having met your expectations during your stay and we will make sure to address your concerns with the management team.Best regards,Eva ReisGuest Relations
