Ratings based on 139 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Sep 2024
Our room was very spacious.it had everything and more we needed. The breakfast was a very good way to start our day. The breakfast staff were wonderful. Check out is at 10 am.Room keys were already not working when coming back from breakfast at 9:45. We were refused a later check out from Joanna the night prior. They were able to keep our bags and able to use the pool till our 1 pm departure.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Great property with large apartments. The reception staff were very helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2019
5 out of 5
by A verified traveler

Posted 25 Apr 2019
Superb studio apartment - very spacious and well appointed. Staff helpful and efficient. Good position , an easy stroll to the beach area and bars, restaurants etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 9 Oct 2016
Wonderful location, spotless apartment, superb staff. Would go back in a shot.
2 out of 5
by A verified traveler from Vernon, BC

It's in the details

Posted 4 Jun 2016
Pros: Spacious entryway, nice view, nice furniture on balcony
Cons: Sporadic internet, curtains don't cover main window entirely, no curtain for ensuite window, stairs are tricky, underground parking vastly undersized.
Location: Very family and beach orientated. Lots of bars and restaurants. Things to see require a drive.
After the pleasant surprise of the high ceilings on our 3rd floor apartment there were little niggly things that dragged the experience down. The TV was very tiny for such a large living room. We had to move the furniture closer to watch TV. The headroom on one side of the loft master bedroom was inadequate (I'm 6' tall). Not enough light in the large ensuite. The dishwasher door needed to be forced to close properly. All this small stuff that was wrong kept popping up - it's like the design wasn't thought out 100%, just got to 90% instead.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxfordshire

GREAT ACCOMMODATION

Posted 21 May 2016
Pros: The friendly staff, the cleanliness of all the areas and the gardens were beautifully kept. Everything about it was first class.
Cons: Nothing
Location: Easy 10 minute walk to the beach where there were numerous bars and restaurants, also three supermarkets which were well stocked.
Could not fault this complex. The apartments were spacious and very well equipped, clean and the staff were very helpful. This complex impressed us so much that we are intending to return at the end of the season for another week of relaxation, comfort and good food.. Local buses to take you to other resorts in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great apartment complex.

Posted 28 Dec 2015
Great ! Got upgraded to a larger apartment. Arrived very late but security guard was waiting for us at reception. Short walk to the beach , Church , restaurants and the Spar supermarket .
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex, U.K

Great Apartment

Posted 7 Dec 2015
I stayed on my own for five nights at the beginning of Dec, excellent roomy apartment , very well equipped, good underfloor heating, just two slight negatives ; the bed was a little hard, but as it was warm I slept on top of the duvet which was more comfitable also there is very little hanging space in the basic apartment, ok for me on my own for a short stay but not so good for a couple on a longer trip. I had a look at the one bedroom apartments while I was there and that had an excellent full size wardrobe, when I go back with my husband I will defiantly pay the extra an book that instead of the basic apartment . The position of the hotel is ok, five min walk to the beach but quite a step hill to come back, not too bad if your fit. A fair amount of reasturants/bars near by plus two good size supermarkets if your self catering. Luz itself is a pleasant village that has a brilliant beach and is just a short bus ride away from busy Lagos. Overall a really nice break.
5 out of 5
by John Mills

high quality

Posted 24 Oct 2015 on Hotels
Wifi constantly throws you out. Need to sign in many times a day Otherwise all very good. Indoor pool is excellent