Ratings based on 73 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Location was good for the restaurant and entertainment.
by A verified traveler
Posted 4 Jul 2024 on Hotels
Stayed for one night, lovely and comfortable, beautifully clean, excellent location and breakfast, would return
Comment from Hotel Management
20 Aug 2024 by Maria Alves, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. I'm delighted to hear that you had a pleasant and comfortable stay, and that you found our hotel to be clean and well-located. It's great to know that you enjoyed the breakfast as well!We're so glad that you would consider returning to stay with us again. Our goal is to provide an excellent experience for all of our guests, and it's wonderful to know that we succeeded in doing so for you.Thank you again for choosing our hotel.Best reguards,Hotel Director
by A verified traveler
Agua hotel Alvor
Posted 27 Jun 2024 on HotelsPool area was in poor shape missing and chipped tiles not maintained pool broken and dirty sun-loungers no chlorine or daily testing these issues were brought up with reception but nothing was done
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 13 May 2024
Property and building well maintained. Rooms are well appointed. Service is excellent and helpfully.
by A verified traveler
Posted 28 Mar 2024
Location- easy to walk into town
by A verified traveler
Posted 22 Aug 2023
The hotel and property is very basic by modern hotel standards and is starting to look its age. It is not unpleasant or unkempt, it is simply lacking charm and ambience. The location is convenient because it is an easy walk to a full supermarket or to the town of Alvor with its many bars, restaurants and shops. I wouldn't dissuade anyone from staying here, just be prepared for average.
Comment from Hotel Management
23 Aug 2023 by Maria Alves, Hotel Management
Dear Roman,First of all I would like to thank you for taking the time to review us. Secondly, I would like to apologize for not meeting your standard. We will take your words into consideration. They will help us improve.Hotel Manager, Maria Alves
by A verified traveler from Bolton
Posted 20 Jun 2023
Comment from Hotel Management
23 Aug 2023 by Maria Alves, Hotel Management
Dear Mr Kevan In behalf of the whole staff of Agua Hotels Alvor Jardim, I thank you for the lovely 5 out of 5 mark you gave us. We're glad we played a part on making you holiday special. Hope to see you again soonHotel Manager, Maria Alves
by A verified traveler
Posted 10 May 2023
Our third stay at Agua Jardim. Highly recommend for a short stay, but if having a longer holiday you might prefer somewhere more luxurious. There are many varieties of rooms, some don’t have balconies so ensure you check if that’s a priority for you. We had a studio (with small balcony) and a small ‘kitchen’ but it has limited facilities if you plan to cook. We just needed a fridge and kettle with cutlery/plates/bowls so had what we needed. You couldn’t prepare a cooked meal, very few pans or any other essentials. The pool area is fine for a quick swim and sunbathe, but the sun-beds are not comfortable to lay out all day. Usually no problem finding a sun-bed in full sun or shade. Breakfast is complimentary 8-11 everyday and has a nice variety of hot/cold buffet and friendly staff, can’t complain when it’s free. As long as the prices remain competitive, we’ll be back again. Great location and we love Alvor as a resort. Best beach and good restaurants.
Comment from Hotel Management
23 Aug 2023 by Hotel Manager, Maria Alves, Hotel Management
Dear Ms Ellie,Thank you so much for the great score you attributed to your stay, for such a thorough review and for the recommendation.We can't wait to host you again in our hotel!
