Ratings based on 991 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Their staff and accommodation
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Michael,We appreciate your feedback on our staff and accommodations. Should you have any further concerns or feedback, please don't hesitate to reach out to our management team directly. We aim to continuously improve our services to provide a better experience for our guests.
by A verified traveler
Posted 22 Nov 2024
Nice
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello nathali,We're glad to hear that you found our hotel nice. Your feedback is appreciated as we strive to provide a comfortable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 18 Nov 2024
like it
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello oscar,We are joyful to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated. We hope to welcome you back in the future for another enjoyable experience. Thank you for choosing our hotel.
by A verified traveler
Posted 13 Nov 2024
Good service
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Monica,We appreciate your feedback on our service. We strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello nathali,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like to ensure your next stay is more enjoyable.
by A verified traveler
Posted 27 Oct 2024
poor internet connection
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Abu,We value your feedback and apologize for any inconvenience you experienced. Our team is continuously working to improve our internet services for future guests' satisfaction. For further assistance or to discuss your experience in more detail, please feel free to reach out to our management team.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Kaleab, We appreciate you taking the time to share your experience with us. If there are any details you would like to discuss further, please don't hesitate to contact us. We strive to continuously improve and hope to welcome you back in the future.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello nathali,We are delighted to hear that you had an excellent experience at our hotel! We hope to welcome you back again soon for another memorable stay!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Patrick,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon to create more memorable experiences.
by A verified traveler
Posted 22 Oct 2024
All OK
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Marian,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
