Ratings based on 541 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Decent for the price
by A verified traveler
Posted 14 Oct 2024
Okay
Comment from Hotel Management
15 Oct 2024 by Hotel Management , Hotel Management
Dear Yesenia, Thank you for your feedback. We’re glad to hear that your stay was okay, but we regret that we did not fully meet your expectations. We strive to provide a comfortable and welcoming experience for all of our guests. Your comments are important to us, and we will work to address any concerns you mentioned. We hope you will give us another opportunity to provide you with a more enjoyable stay at Extended Stay America in the future. Sincerely,Hotel Management
by A verified traveler from Wendell
Posted 6 Oct 2024
by A verified traveler from Oakton
Posted 27 Sep 2024
by A verified traveler
Posted 19 Aug 2024
I don't recommend it
Comment from Hotel Management
20 Aug 2024 by Hotel Management , Hotel Management
Dear Naiara, We are sorry your experience did not meet your expectations. We strive to provide a high standard of service and comfort, and it is clear we fell short in your case. Your feedback is invaluable, and we will review your comments to make necessary improvements. We regret the inconvenience you experienced and hope to have the opportunity to offer you a better stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 30 Jul 2024
by A verified traveler
Posted 30 Jul 2024
Nothing works at this location tvs are like 20 years old. I moved to 4 different rooms before i got a toom where things work
Comment from Hotel Management
30 Jul 2024 by Hotel Management , Hotel Management
Dear Leroy, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the TV and the room changes. Your feedback is important, and we will address these concerns with our team to improve the quality of our accommodations. We regret that your stay did not meet expectations and appreciate your patience.Sincerely,Hotel Management
by A verified traveler
Posted 26 Jul 2024
No breakfast although listed, defective shower, old furniture, a bit strange vibe of the neighborhood.
Comment from Hotel Management
27 Jul 2024 by Hotel Management , Hotel Management
Dear Robert, Thank you for sharing your feedback. We regret that your experience did not fully meet your expectations. We are working to address the issues you mentioned, including updating our amenities and improving the overall guest experience. Your insights are valuable, and we appreciate you bringing them to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Posted 18 Jun 2024
Decent
