Ratings based on 286 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Great location, friendly staff and good food. Rooms were clean and new looking, but a bit small. The view from the room was amazing!
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Lovely stay at this hotel. Thank you
3 out of 5
by A verified traveler

Posted 13 Sep 2024
Nice views! Staff okay! Some were really nice others were a bit rude.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
4 out of 5
by A verified traveler

Posted 4 Sep 2024
Beautiful location. Excellent meals in the restaurant and amazing service. Room was clean and cozy. Unfortunately we were woken at 5.30am by the person in the room who was up and walking around excessively. Otherwise a great stay.
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Fantastic location and access to the loch and very friendly service.
2 out of 5
by A verified traveler

Posted 6 Aug 2024
Was not aware there is no elevator to assist in luggage. Staff did assist in carrying luggage to room on elevated floor. No air conditioner. No refrigerator in room.( need to store meds). Large dead bug on wall in bathroom. Miserably uncomfortable saggy bed with springs poking into out backs. Unable to sleep due to poor quality of mattress.
4 out of 5
by A verified traveler

Posted 28 Jul 2024
Nice and quiet, staff were fabulous. Room was comfortable and clean
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Beautiful views and gardens. The rooms were older but clean. The staff was top notch! Very accommodating and pleasant. Fantastic breakfast.
4 out of 5
by A verified traveler

Posted 21 Jun 2024
Access to Luss Park and bike Trail