Ratings based on 286 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Great location, friendly staff and good food. Rooms were clean and new looking, but a bit small. The view from the room was amazing!
by A verified traveler
Posted 20 Sep 2024
Lovely stay at this hotel. Thank you
by A verified traveler
Posted 13 Sep 2024
Nice views! Staff okay! Some were really nice others were a bit rude.
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Beautiful location. Excellent meals in the restaurant and amazing service. Room was clean and cozy. Unfortunately we were woken at 5.30am by the person in the room who was up and walking around excessively. Otherwise a great stay.
by A verified traveler
Posted 21 Aug 2024
Fantastic location and access to the loch and very friendly service.
by A verified traveler
Posted 6 Aug 2024
Was not aware there is no elevator to assist in luggage. Staff did assist in carrying luggage to room on elevated floor.
No air conditioner. No refrigerator in room.( need to store meds).
Large dead bug on wall in bathroom.
Miserably uncomfortable saggy bed with springs poking into out backs. Unable to sleep due to poor quality of mattress.
by A verified traveler
Posted 28 Jul 2024
Nice and quiet, staff were fabulous. Room was comfortable and clean
by A verified traveler
Posted 21 Jul 2024
Beautiful views and gardens. The rooms were older but clean. The staff was top notch! Very accommodating and pleasant. Fantastic breakfast.
by A verified traveler
Posted 21 Jun 2024
Access to Luss Park and bike Trail