Ratings based on 777 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Everything was good
Comment from Hotel Management
15 Dec 2024 by Melissa Mulder, Hotel Management
Thank you for your feedback! We're glad to hear everything was good. If there's anything specific we can do to make your experience even better next time, we'd love to know. Hope to see you again soon!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Melissa Mulder, Hotel Management
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to provide a high standard of service and comfort, and your comments help us improve. If you’d be willing to share more details about what went wrong, we’d love to address any concerns you had. We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 7 Dec 2024
The staff were great, room comfortable.
Comment from Hotel Management
8 Dec 2024 by Melissa Mulder, Hotel Management
Thank you for your feedback! We are so glad to hear that you had a positive experience with us. We truly appreciate your support and are always striving to improve. If there is anything specific that could have made your experience even better, please don't hesitate to share. We look forward to welcoming you again soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Stephanie Marcyes-West, Hotel Management
Thank you for your feedback! We appreciate you sharing your thoughts with us. We're glad to hear there were some positive aspects, and we're always looking for ways to improve. If there's anything specific we can do to make your next experience better, please don't hesitate to let us know.
by A verified traveler
Posted 4 Nov 2024
Was what I expected
Comment from Hotel Management
5 Nov 2024 by Rebecca, General Manager, Hotel Management
Thank you for your review! We're glad we could meet your expectations. We always aim to provide a consistent and reliable stay, and we appreciate you taking the time to share your experience. Safe travels, and we hope to welcome you back soon!
by A verified traveler
Posted 3 Nov 2024
Able to work with me and have two rooms near
Comment from Hotel Management
3 Nov 2024 by Stephanie Marcyes-West, Hotel Management
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience and that we could accommodate you with two nearby rooms. It’s always our goal to make your stay as comfortable as possible. We hope to welcome you back soon!
by A verified traveler from apple valley
Posted 1 Nov 2024
Had a really nice stay. Thanks.
Comment from Hotel Management
2 Nov 2024 by Stephanie Marcyes-West, Hotel Management
Thank you for your feedback! We're so glad to hear you had a nice stay. We hope to see you again soon!
by A verified traveler
Posted 8 Oct 2024
Loved it
Comment from Hotel Management
9 Oct 2024 by Stephanie Marcyes-West, Hotel Management
Thank you so much for your fantastic rating! We're thrilled to hear that you loved it. Your support means a lot to us! If you have any feedback or suggestions, feel free to share. We can’t wait to see you again!
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Stephanie Marcyes-West, Hotel Management
Thank you for the 4 out of 5 rating! We appreciate your feedback and are glad to hear you had a positive experience. If you have any suggestions for how we can improve or make it a 5-star experience next time, we’d love to hear them!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Stephanie Marcyes-West, Hotel Management
Thank you so much for the 5-star rating! We're thrilled to hear that you had a great experience. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or anything else to share, we’d love to hear it!
