Ratings based on 206 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Hard to find office after dark
Comment from Hotel Management
19 Nov 2024 by Mark, Hotel Management
Sorry for the inconvenience and we will work on adding more signage. Thanks for your feedback.
by A verified traveler
Posted 7 Nov 2024
This place was a “patient” rehab center. They rented units by the month. Cars coming and going all night. I had to go to another hotel and didn’t get a complete refund.
Comment from Hotel Management
7 Nov 2024 by Mark, Hotel Management
Mr. John Thank you for taking a moment to leave us a review. The staff and I at the RED ROOF INN ALEXANDRIA LA are disappointed to know that you had inconvenience due to the guest doing in and out. Next day morning when it was brought to our attention, they were put out of hotel the same time and for sure they checked in for 2 nights and not for a month but definitely I would like to let you know we take every complains seriously. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused. Please know that we value you as our guest and appreciate your business. I do hope that you give us one more chance for your future stay.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Mark, Hotel Management
We appreciate your response and 5/5 means a lot.Thank you
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Agatha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Blake, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
by A verified traveler
Posted 7 Oct 2024
Definitely worth the money it’s cute and next to multiple restaurants and gas stations with a Walmart 5 miles down the road!! I HIGHLY RECOMMEND THIS PLACE ITS AFFORDABLE CLEAN,QUITE,COMFORTABLE FRIENDLY SERVICE
Comment from Hotel Management
10 Oct 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Wayne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ALEXANDRIA LA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be convenient, clean and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 7 Oct 2024
Definitely would stay here again.. Very clean and quiet.
Comment from Hotel Management
9 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Rose, for taking the time to write a review of your stay at the Red Roof Inn Alexandria, LA. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to our properties serenity. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Sep 2024
I liked the rooms
Comment from Hotel Management
26 Sep 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Anthony, for taking the time to write a review of your stay at the Red Roof Inn Alexandria, LA. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our rooms. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
Room smelled a little stale but was clean
Someone parked a reefrer truck outside my room and the generator ran all night long. GrrrrrrAasrrredd
Comment from Hotel Management
25 Sep 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you James, for taking the time to write a review of your stay at the Red Roof Inn Alexandria, LA. I'm glad you were pleased with the cleanliness of the room you were assigned, however, our apologies for the smell you mention it had. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Sep 2024
It was close to where I needed to go the next day. It was clean and I had no problems. Front desk had a list of places nearby to eat. I would stay there again.
Comment from Hotel Management
21 Sep 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Karl,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Alexandria, LA. I was elated to read that the close proximity to where you needed to go, the cleanliness of the property and the listed places nearby to eat recommended by the front desk clerk, resulting in a 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
