Ratings based on 9 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2021 on Orbitz
by A verified traveler
Terrible stay in Alexandria, Egypt
Posted 2 Jan 2020 on HotelsTerrible/horrible stay in this place. Never suggest or tell anybody to go there. Not only dirty and filthy, there was no hospitality service at all, at least in a minimum level of acceptance. In spite of repeated request no bed sheet, no bed cover, no comforter, no toilet paper was provided. Toilet flush was nonfunctional, doesn't clear even after 5-6 flushes. Doors and windows were leaky, cold air coming in. No arrangement for heating system, no space or room heater was provided. No toiletries provided in the washroom. Kitchen was dirty, utensils were dirty no one won't be able to use those. At the time of check in, a law student was there who was very gentle and cooperative minded but as there was so many limitations from management side, so in reality he couldn't do anything for us.
Comment from Hotel Management
5 Jan 2020 by Northern Coast Princes , Hotel Management
we appreciate your feedback
but we should declare that after investigation we found out that
- The sheets and covers was provided (for all beds)
also our employee asked you if you need blankets or extra room heater and your answer was " there is no need it's just only one night "
- The room already provided by heater's
- The toilet paper was provided and when you asked for extra toilet paper we didn't refused or ignored your request the employee provide it immediately
- When you asked for "extra" bed sheets , your request wasn't approved because the sheets are already provided so There was no reason to ask for extra bed sheets and you didn't clarify your request
- during your check in our employee asked if you want any thing else or if there is any thing you didn't like it in the apartment want to change , and you just asked for extra bed sheets like we explained
- during your stay our employees were following up with in every single thing , and provided all help for you Not only to enjoy a comfortable stay but to have a great trip
They were very keen to make you completely satisfied with your stay
them responded to all your requests, except for bed sheets as previously explained
Thanks for your feedback despite it's not fair with a lot of false points
by A verified traveler
Amazing stay
Posted 23 Apr 2019 on HotelsBest service, best location, the apartment was fancy and clean. I would like to go again of course
Comment from Hotel Management
23 Apr 2019 by North coast princes Alexandria, Hotel Management
Thanks a lot hope see you soon 😊
by A verified traveler
Posted 18 Mar 2019
Not much of a sea view. I was just outside the property but when I telephoned the person at the desk couldn’t guide me to the entrance. There is no sign so a local person had to take me there.
Comment from Hotel Management
18 Mar 2019 by North coast princes Alexandria, Hotel Management
we appreciate your comment and looking forward to improve our services
by A verified traveler
Posted 27 Feb 2022 on Hotels
by A verified traveler
Dirty place
Posted 6 Jan 2020 on Hotelswe had to move out first night, the apartment was super dirty, and windows was broken and super cold, we got sick because of this place , the just one positive things was a guy at reception who tried to help , otherwise not recommended .
by A verified traveler
Séjour à Alexandrie!
Posted 4 Mar 2019 on HotelsRapport qualité prix c'est super!
Un peu loin de tout mais en marchant sur le bord de la mer cela fait oublier l'éloignement! Environ 35 min de marche de la bibliothèque!
Personnel accueillant!
S'il y a un problème ou des questions ils sont là pour vous aider!
Comment from Hotel Management
4 Mar 2019 by North Coast princes team, Hotel Management
Thanks so much MR Jean Francois it's our pleasure to meet you and hope to see you again 😊
by A verified traveler
جيد جدا
Posted 3 Mar 2019 on Hotelsكانت إقامة رائعة
Comment from Hotel Management
6 Mar 2019 by North Coast princes team, Hotel Management
Thanks so much 😊
by A verified traveler
Posted 28 Feb 2019 on Hotels
الحمد لله كانت إقامة جيدة مع موقع ممتاز مع قربه من البحر، الموظفين متعاونين بشكل كبير و رائع....
Comment from Hotel Management
4 Mar 2019 by North Coast princes team, Hotel Management
Thanks alot mr khalil and we hope to see you soon 😊